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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-07

"It fits great and 100 percent better the the original"


Verified
5/5

2015-06-07

"Beautiful fit quality product and fast ship"


Verified
2/5

2015-06-07

"I ordered a canopy in April. When it came it was the wrong size. So I ordered another one on May 24 and paid overnight shipping. Called Tuesday because Monday was a holiday and asked if I ordered the right one found the model number. The women I spoke with was not very helpful said computers were running slow and would process the order after we hung up. I tried to cancel my order since it was the wrong size and she told me it was to late. Called again Wednesday to see if the correct size will be delivered that day the women I spoke to on that day said I never called but half way through our conversation gave me a fed ex tracking number. Also your call wait is ridiculous I waited 35 minutes to speak to customer service both days. Now I have 2 canopies to return and pay shipping after I paid $120 in shipping already. No not satisfied your service is terrible but I like my canopy. Now that it fits. I had to rush order these due to my daughters graduation party. "


Verified
5/5

2015-06-07

" Cover was delivered quickly , fit is a bit looser than other cover, This is good as previous cover tore at the hold down straps , cover seems much stronger that previous, other that that , I'll reserve final comment until some time passes and cover ages , I normally get two to three years out of a cover , up in the spring and down in the fall ."


Verified
4/5

2015-06-07

"Cushion and top overpriced. Nearly what I paid for the entire swing. Double charged on shipping even though packed in the same box and sent from the same place. Quick order processing though. "


Verified
5/5

2015-06-07

"I've been trying to replace my cushions for a couple of years now and just came across your site. I was so impressed with how easy it was to order my cushions and how quickly I got them. Other sites would have had me waiting for many weeks. I can now enjoy my new cushions for the whole summer! Thank you!"


Verified
5/5

2015-06-07

"This order was placed and processed with great efficiency and speed. Love Garden Winds!!!!!!!!!!!"


Verified
5/5

2015-06-07

"Exact fit as advertised. Received faster than expected. "


Verified
4/5

2015-06-07

"My gazebo is a single tier side pocket model and it's not easy to find a replacement cover. Through your website I was able to find a universal replacement that fit well. Also noticed the cover is made much heavier and stronger than the last one I had. I also received it quickly. So glad I found your website

"


Verified
4/5

2015-06-07

"This cushion was not as comfortable as the original"


Verified
4/5

2015-06-07

"Returning item due to incorrect item"


Verified
5/5

2015-06-07

"We have bought replacement canopies from you in the past and were very pleased thus our recent purchase. We like the product, the ease of ordering and the fast delivery. Thanks for being reputable in a world of unreputable companies."


Verified
5/5

2015-06-07

"Easy to find online, shipped immediately, great product, great price...I think that about says it all! "


Verified
5/5

2015-06-07

"Prompt filling of order for canopy. Web site worked well and communicated clearly. The item fit my frame. Reasonably priced."


Verified
4/5

2015-06-07

"I was very pleased with my purchase. The only thing I would to have liked to have is if you guys sold the clips for the netting not everyone has them as I needed them but was wishing you sold clips as well as replacement netting . Thanks Tom Daneau "