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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-06-05

"This is my second order of a replacement gazebo cover from Garden Winds. I've also ordered replacement seats for my dad's lawn chairs. They do a great job with descriptions and cross-referencing. The deliveries are always on time. I keep coming back for a reason!!"


Verified
5/5

2015-06-05

"Was a longshot trying to replace torn canopy....the help and the variety resolved our issue and made us happy customers! Thanks"


Verified
4/5

2015-06-05

"Speed of filling order and shipping excellent.
Variety of replacement great.
Quality of stitching on product poor.
"


Verified
5/5

2015-06-05

"Very nice and enjoyed the products, thanks "


Verified
5/5

2015-06-05

"Quick service and good quality "


Verified
5/5

2015-06-05

"nice and easy to replace canopy got it within a week after I ordered it"


Verified
1/5

2015-06-05

"I placed an order for a gazebo number LCM412G-RS Green Spruce. Upon opening the package yesterday (6/4/15) it did not seem to fit. I, of course, relied on Garden Winds to ship the order I paid for. However, when I looked at the box, I found I had been shipped LCM426 RS Green! I immediately called Customer Service at Garden Winds and spoke with Justine. She asked that I take a photo of the box and send it via email to Customer Service to her attention and referencing my order number. She said as soon as FEDEX indicated that I have given them the order to return (with the label supplied by Garden Winds) my correct order would be shipped. I photographed the box showing the label as well as the number. I do not know if I have to wait for Garden Winds to acknowledge the email or not BEFORE I can take the box to FEDEX. That should be clarified. Additionally, Justine stated that I would not be charged for the return. I look forward to receiving the correct order that I paid for."


Verified
5/5

2015-06-05

"Generic canopy fit perfectly on our unknown 10x10 gazebo (over 10 years old & inherited from a house my son bought). Would have preferred green color instead of beige, but in the 500 denier no color choice was available. Only improvement is if Garden Winds offered CANVAS canopy replacements because our original was canvas. But considering there are 100's of varieties, they'd almost have to be special ordered. Still, I would have considered the added cost of a special order."


Verified
5/5

2015-06-05

"Fits great, looks really nice"


Verified
5/5

2015-06-05

"I have always been very satisfied with Garden Winds.
Since the Co. I ordered our gazebo no longer carries parts for it, I know I can always order a replacement canopy from your
company. It is much more durable than other places I could order from.
Thank You
Mrs. Barone
"


Verified
4/5

2015-06-05

"Haven,t received the merchandise yet. Is on backorder. Would think at this time of the year you would have this kind of think in stock."


Verified
4/5

2015-06-05

"So the material is awesome! However it was super hard to install onto the frame. It took us a good hour to maneuver it on because the slots where sewed into triangle endings instead of square endings to create a deeper installation pocket."


Verified
5/5

2015-06-05

"Product as described and fast shipping. I will be visiting again. "


Verified
5/5

2015-06-05

"Great service!!!! Would definitely purchase thru Garden Winds again!"


Verified
5/5

2015-06-05

"The service was efficient and seamless. The quality of my canopy is excellent"