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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
4/5

2015-05-29

"Delivery slow a bit pricey "


Verified
5/5

2015-05-29

"We received the package earlier than estimated time. "


Verified
5/5

2015-05-29

"We found that the process was simple, and we received our item in a timely manner."


Verified
4/5

2015-05-29

"The shipping is fast, and the quality is good. Only concern is there is no install instruction coming with the canopy, which makes the installation a little bit hard. "


Verified
5/5

2015-05-29

"The fabric quality is much better than the original canopy that came with the pergola. The ties are nice and long which makes securing the canopy much easier. "


Verified
5/5

2015-05-29

"Have not put it on yet but very satisfied with the ordering procedure"


Verified
5/5

2015-05-29

"The cushions fit perfectly and are wonderful!"


Verified
2/5

2015-05-29

"I placed an order over 2 weeks ago and have not received my order. I have contacted the company twice and have not yet received a reply. This is the first time I have ordered from this company. I am highly discouraged by the lack of customer service. "


Verified
5/5

2015-05-29

"Cannot believe how incredibly quick delivery was. Item was as described however can we not get products from within Canada so as not to pay for US exchange?"


Verified
5/5

2015-05-29

"Our order arrived in a very timely manner."


Verified
2/5

2015-05-29

"The canopy replacement I purchase was not the color shown on the website. The canopy came as a light golden/yellow looking color (not even close to a beige color as listed). In the future, I will look to purchase the replacement from Sunjoy who does have the original colors of brown with tan trim."


Verified
5/5

2015-05-29

" It worked out perfectly very happy "


Verified
2/5

2015-05-29

"When reading the reviews on this canopy, I was excited to find a replacement for the original "sunbrella" canopy that is on backorder. After installing the perfectly fit Garden Winds version, we received a bit of rainfall. The canopy did not keep the area underneath dry at all. Water poured in from the flaps on top and needless to say everything underneath was drenched. Too bad, because this version looks and fits great."


Verified
5/5

2015-05-29

"The original canopy last 1 1/2 years. The real proof will be how long this one last.

The shipping arrived very quickly.
"


Verified
5/5

2015-05-29

"The shipment arrived promptly"