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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2015-05-27

"Great replacement canopy and fast shipping."


Verified
5/5

2015-05-27

"My order came faster than expected. It was a tight fit but once we got the replacement canopy on the frame it looked good. Hopefully we can get five summers out of it like the last one we had. Thanks!"


Verified
5/5

2015-05-27

"I was very satisfied with my Garden Winds experience. The only down-side is that the swing canopy I purchased doesn't fit exactly right. The last corner is so tight and hard to fit on, that I can't get the pole down into the little pocket. We love the quality of the canopy though, which is why we keep coming back every 2-3 years when the old one wears out."


Verified
5/5

2015-05-27

"Excellent customer service, quick response time."


Verified
5/5

2015-05-27

"delivery was quick
and top strap at the corners could be longer
"


Verified
2/5

2015-05-27

"They never notified me that my order was on back order for 3 months, if I knew that I could have looked elsewhere. I had to call to find this out."


Verified
5/5

2015-05-27

"I'm so glad I only had to replace the roof and not the whole gazebo! "


Verified
5/5

2015-05-27

"This is the first time I have ordered from this site and I have to say the experience was great. The picture and description of the canopy was right on target with the product I received. How refreshing! I am very happy with my new canopy and with the service I received from this site. Highly recommend."


Verified
2/5

2015-05-27

"I had to pay someone to put up my new canopy. Lo and behold there are 2 little holes on either end of the middle rod. I called a representative and she said for me to send it back. But I would have to pay the return shipping. I also told her that I have to pay someone to put the replacement up again, because I can't do it myself. I left it up. I am disappointed in your product."


Verified
4/5

2015-05-27

"I am very pleased with my purchase. I was absolutely happy with the ordering phase and the shipping of my canopy. Thank you so much for being online and having the canopy which I bought so long ago."


Verified
5/5

2015-05-27

"The gazebo cover fit perfectly and was exactly as ordered."


Verified
5/5

2015-05-27

"Canopy was easy to install and solar rope lights are awesome!! Very happy! "


Verified
5/5

2015-05-27

"My order shipped on time and was everything I expected"


Verified
2/5

2015-05-27

"canopy was too small - ended up cutting the frame to avoid tearing the canopy."


Verified
5/5

2015-05-27

"Easy purchase, fast delivery and product was as described."