ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
4/5

2015-05-21

"I'm very glad Garden Winds has a replacement canopy in the size I need, but it is on back order. I look forward to receiving it soon."


Verified
5/5

2015-05-21

"I only had it up for two weeks. I do like the new rip lock material and hope that it will a long time."


Verified
4/5

2015-05-21

"I had to call GW because part of my order would not ship until July, the entire order would not ship until July, even though, part of the order was available to ship. I had to ask GW to split the order in two, one to ship now and one in July when the GW receives the order. They quickly shipped the available item to me."


Verified
5/5

2015-05-21

"Item arrived quickly, fit perfectly and is better than original. "


Verified
4/5

2015-05-21

"The material looks better than the original product. We will soon see how durable it is after 1 or 2 Arizona summers. The hooks all lined up, but I had to take a pair of pliers to bend then in a bit more so they would not pop out after stretching to do both sides. The only reason it did not get 5 stars was because the outer edges needed to be about 2 inches longer for better coverage. They tend to flip up on their own which exposes an area that is no longer covered. "


Verified
5/5

2015-05-21

"Both pieces were sent in same shipment & it was received sooner than I expected. Good quality materials and fit perfectly. Thanks so much!"


Verified
5/5

2015-05-21

"Shipped quickly, fit perfect, and really like the customer service. "


Verified
5/5

2015-05-21

"Canopy was easy to put on. Although some of the hooks for the netting were broken and hard to use."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2015-05-21

"I ordered green and we recived a red color, decided to keep it rather than send it back.
Fits great and has so far been holding up to wind and rain, but the season is still new...
"


Verified
5/5

2015-05-21

"Order was processed very quickly. Canopy was delivered within 5 days."


Verified
5/5

2015-05-21

"I am very satisfied with my purchase from Garden Winds. The canopy top fits perfectly. The ordering process was very easy to complete. The canopy arrived just when they said it would. I also called and requested a receipt and it was immediately received an email with the receipt. Thank You."


Verified
5/5

2015-05-21

"Great cushion, perfect fit! Fast shipping- received a day earlier than expected! Thank you Garden Winds!"


Verified
5/5

2015-05-21

"Great product and it fit perfectly "


Verified
5/5

2015-05-21

"Mary was very helpful in identify what gazebo I had in order to get a replacement canopy"


Verified
5/5

2015-05-21

"Shipping was very fast. Product is good; just as described."