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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
2/5

2015-05-21

"I wasn't sure if I purchased the right canopy. I contacted someone via the 800 number. I was asked to send pictures of the frame, which I did & was told that they would try to get back to me by the end of business that day. That was 2 weeks ago. I still haven't received a response. I noticed that the email that I sent autocorrected the attn Charmaine to attn Charlemagne, but it didn't bounce back. I'm sure that someone did/could have looked @ the email. Disappointing at best. "


Verified
5/5

2015-05-21

"I will wright if I am unhappy this is the last survey I will do it is irritating. Thank you"


Verified
5/5

2015-05-20

"This was our second time ordering from Garden Winds. I received my order in about 2 days and everything is up and looks greAt. Couldn't be happier."


Verified
5/5

2015-05-20

"This is my second one needs replacing every two years. I'm happy with the product, the speed in which I received it. Will order again in 2 years."


Verified
5/5

2015-05-20

"Arrived so quickly. Thank you!"


Verified
5/5

2015-05-20

"Great customer service, would recommend to anyone looking for a replacement canopy."


Verified
5/5

2015-05-20

"Good product! GREAT company! Garden Winds was fast and efficient to deal with!!"


Verified
5/5

2015-05-20

"Great service.... Fast delivery !"


Verified
5/5

2015-05-20

"Package was received quickly and item was as described. "


Verified
4/5

2015-05-20

"Hooks could be better. We had to bend them so they wouldn't keep coming out"


Verified
3/5

2015-05-20

"I had to return my purchase as it did not fit which was not all their fault... However, they deducted more then they said they would for shipping charges...."


Verified
5/5

2015-05-20

"great customer service and delivery."


Verified
5/5

2015-05-20

"Very pleased with the quality of this product versus the original one that came with the gazebo. I know it will last many more years than the factory one."


Verified
5/5

2015-05-20

"We have used Garden Winds for years. The gazebo is a fine product and has provided our deck with a fine look"


Verified
5/5

2015-05-20

"Canopy fit perfectly! So glad we were able to replace it and not buy a new gazebo!"