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Product & services pricing
3.84/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.56/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5

Verified
5/5

2022-04-08

Fast and perfect fit.

"We received our replacement canopy order in less than a week. It fit perfectly."

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Verified
5/5

2022-04-07

Replacement Pergola Cover

"The cover arrived in a very timely manner, was as described and well-constructed. "

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Verified
5/5

2022-04-07

Order for replacement canopy top.

"This may be a duplicate response. First was sent more than a week ago.
My initial phone contact with your firm was with Angela. She was fantastic and is an asset to your business. She asked good questions to help me describe what I needed. A canopy replacement top for a swing glider. I hope her supervisor is informed of my opinion of this excellent employee.
The canopy soon arrived as Angela said and the quality is also excellent. I am extremely pleased with your service and quality of the product.
"

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Verified
5/5

2022-04-07

Perfect Fit ... Great Customer Service !!

"I sent the picture of the frame as requested , Customer Service requested a picture of the Swing for model verification and was told which canopy I needed to fit my swing ... all this happened in about 15 minutes ! I ordered the canopy they said would fit my swing frame , it arrived earlier than was predicted and was a perfect fit for My Swing ... Great Customer Service .... then had a follow up contact asking if I was satisfied with the fit and purchase , you can only wish all companies were run like this !! "

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Verified
3/5

2022-04-07

Just waiting

"The fact that I easily found my product was great. However I am still waiting for it to be delivered to me I recently found out that it was back ordered and I won’t be getting it for another month"

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Verified
5/5

2022-04-07

"Great pre-purchase customer service.
Quick responses from the company to make sure we had the correct replacement canopy before ordering.
"

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Verified
5/5

2022-04-07

The Best

"They got me the right one, it looks strong.
Customer service where very understanding
"

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Verified
5/5

2022-04-07

Quick service

"Sent them a few pics and they directed me to the correct canopy replacement ,it looks good waiting for warmer weather before installing it
"

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Verified
1/5

2022-04-06

Fit isn't right

"I'm having the hardest time getting the to tier canopy to fit the frame. It's been raining eveyday so I haven't had the chance to try the actual canopy, but by the way this is going I'm expecting it to be too small. I'll keep you posted"

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Verified
5/5

2022-04-06

Canopy

"Excellent service and super speedy delivery. Really happy with the product. "

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Verified
5/5

2022-04-06

Great Gazebo Awning!

"We have ordered from Garden Winds several times. We usually replace our gazebo awning every two years. "

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Verified
5/5

2022-04-06

Sunjoy Rosedale Gazebo Canopy

"Garden Winds was the only vendor that offered a replacement gazebo for the Sunjoy Rosedale gazebo that I purchased in 2020. Sunjoy didn’t answer either email or phone calls to try to purchase a replacement gazebo canopy. I luckily had Garden Winds show up on a web search. Ordering was easy, Garden Winds offered a discount for purchase of two canopies, and the canopy fit perfectly. It has been up for a week so far and I’m happy. "

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Verified
1/5

2022-04-06

Delivery it's horrible

"Your costumers service is awesome but you need to change a delivery guys, I been waiting my package since las week and still UPS RESCHEDULEDY PACKAGE.....please "

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Verified
5/5

2022-04-06

Always great service

"They prvide a great product that is functional and fits perfectly. Advise is always spot on
Good price, frendly service?
"

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Verified
5/5

2022-04-06

Swing Canopy

"Good prompt service at a fair price"

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