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Product & services pricing
3.84/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.56/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5

Verified
5/5

2022-04-03

Replacement gazebo canopy

"Nice product, fast delivery "

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Verified
5/5

2022-04-03

Expert Help

"Have been a costumer for many years now, and every time I could not find a manufacture’s name, all I had to do was send them a photo of the canopy, and tell them where it was purchased and they would have the correct item I needed, quick delivery, and fair prices, and quality products."

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Verified
5/5

2022-04-03

Exact fit, and quick delivery

"I have purchased several items in the past from Garden Winds, all with excellent results. I especially am thankful someone offers hard to find replacement parts and makes it so easy to get what I need. Once again we are very happy with the quality and fit of our swing roof canopy replacement."

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Verified
5/5

2022-04-03

Was great

"Shipping was pretty quick "

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Verified
5/5

2022-04-03

Satisfaction!!

"This was my 3rd time buying a replacement canopy from Garden Winds. Products are excellent, correct item every time, and outstanding delivery service!!! I would recommend this company to anyone!!!! "

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Verified
5/5

2022-04-03

Good product

"Very easy to order I sent pics to verify the correct cover and when I put it up it fit perfect!! I like it better than the original canopy cover, let's see how it holds up"

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Verified
4/5

2022-04-03

"Just wish I didn’t have to wait months for delivery. Especially when I can get the same canopy I’m this week from a different vendor. "


Verified
5/5

2022-04-03

Richard Dimond

"Excellent and quick delivery."


Verified
5/5

2022-04-03

love this company

"we’ve been doing business with this company for a while now and we have never been disappointed!"

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Verified
5/5

2022-04-03

Responsive excellent service

"Tried to find a specific canopy for our porch swing but didn’t know brand or model. Sent them a snapshot and within a couple hours had a response and accurate order. "

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Verified
5/5

2022-04-02

Great experience

"Quality awning fast delivery "

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Verified
1/5

2022-04-02

Bad experience

"15 minutes after placing an order on a Saturday morning , while reviewing the email I realized I had selected the wrong color . I immediately logged back on to their site and tried to change the order. They said it was too late. Already shipped. I called customer service , they don’t work on Saturday I was told. I then simply tried to cancel the order.. sorry, too late. Already shipped. About 8 days later UPS delivered it. Their records indicated that they had not received the package until Wednesday, four days after I placed the order and was told 15 minutes later that it couldn’t possibly be changed because it was already shipped. I had to send it back and eat the shipping charges in both directions.. I live in Southern California the package came from the Bay Area..these people are complete liars. Do not do business with them. I’m telling my friends and anybody else who s interested"

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Verified
1/5

2022-04-02

No order confirmation

"Ordered a gazebo cover and never received a confirmation it was coming. I may end up canceling if I don't get something soon. "

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Verified
2/5

2022-04-02

Rep said it should fit.

"Called and talked to rep. Gave her the measurements for the frame and she said the (Large) cover should fit. Itot here and was 1 1/2 inches too short. I paid $9.95 to ship it here and they then charged $12.00 to ship it back. Not very good cuet service."

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Verified
5/5

2022-04-02

Replacement canopy from Garden Winds

"I emailed a picture of the three seater swing I had but did not have the model number. Within an hour, I had a reply with the correct replacement canopy! I was pleasantly surprised at actually getting great service!"

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