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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
3/5

2015-05-14

"It is ok, but always fills with water in the middle of each roof panel. There are 2 grommet holes for drainage on either side of the middle, but the water needs to drain in the middle, where it settles. I have to push up on the "bulge" of water pooling in there to get it to run off. Not a good design."


Verified
5/5

2015-05-14

"I was so glad I could get the replacement for my gazebo thank you so much it looks beautiful thanks Joanne dias"


Verified
5/5

2015-05-14

"The item was received in a timely manner and was very high quality. Would highly recommend this site to others."


Verified
5/5

2015-05-14

"The replacement canopy for my GT Sling Swing fit like a glove. There is no slack in it. The heavier fabric is better than the original......."


Verified
4/5

2015-05-14

"Happy with fast arrival time.. fabric seems good quality..Does not fit our frame.. Will have to do some adjusting"


Verified
5/5

2015-05-13

"Product was as advertised and delivery was timely."


Verified
5/5

2015-05-13

"Ordering process and delivery process went very smooth. However, store clerk had given me the wrong item number so I had to return the delivered canopy. But to my surprise, the return process was the easiest and smoothest for any product I had EVER returned through the mail. I was surprised and very much impressed as to how easy the return process was."


Verified
2/5

2015-05-13

"Received the product on time. But material used is not the same or comparable to the original cushion from Sam's club.
Thanks
Sean M. Cham
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-13

"Thrilled to bits with my new Riplock Canopy. Arrived promptly and fits perfectly. Ordered in green which looks great and the fabric is so much better quality than the original. Happy customer!"


Verified
5/5

2015-05-13

"Great service and fast delivery."


Verified
5/5

2015-05-13

"Easy ordering flawless delivery quality product"


Verified
4/5

2015-05-13

"Ordering was a breeze, but unfortunately, the canopy was left on my porch by the FedEx man and by the time I got home, someone had taken it off my porch, so I no longer have a canopy.

"


Verified
4/5

2015-05-13

"This canopy does seem much more durable than the OEM's original- however the grommets allow a good bit of rain to come in.
Love the color!
"


Verified
3/5

2015-05-13

"At first we were concerned that we hadn't heard from Garden Winds in about a month. However, after we received an email outlining the delivery schedule, within two days we had our gazebo cover delivered exactly when it was supposed to be delivered.
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-13

"This was a very quick and smooth purchase. The item arrived quickly and I have had no issues.

This has nothing to do with this transactions- but this is my 3rd canopy since 2008 - hopefully this company makes them of a better quality. Again, nothing to do with this company directly.
"