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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-14

"I ordered a canopy for an older gazebo. I was afraid that I wouldn't find one, but Thanks to Garden Winds, I did and it fits perfectly

Extremely fast shipping. I am very pleased
"


Verified
5/5

2015-05-14

"Canopy arrived a day early, I put it right on my swing.
Color is perfect, matches the seats. Fit is perfect, very good fabric.
I am completely pleased.
Thank You,
Peggy
"


Verified
5/5

2015-05-14

"I ordered a replacement canopy from garden winds and was very happy with their service. I placed an order expecting about two weeks for delivery but was very surprised by the expeditious delivery in 4 days. Easy to order and rapid service. I'll definitely be a returning customer with great service like this. "


Verified
5/5

2015-05-14

"Right price for what I got, more colors to choose from would have been nice."


Verified
4/5

2015-05-14

"Would have been perfect if the color was a match for the
Original.
"


Verified
5/5

2015-05-14

"Lov e both my canopy and new swing cushion, lot nicer than what was originally on it. Super fast delivery, couldn't ask for anything better!"


Verified
5/5

2015-05-14

"Garden Winds is amazing! I never thought I would find a canopy to fit my gazebo. Customer service was helpful & friendly, website was easy to browse & in finding the product I needed, & the shipping/delivery was quick! Installation was easy & the quality seems great, so far! Thank you Garden Winds!"


Verified
5/5

2015-05-14

"Item was what I ordered, satisfied with order"


Verified
3/5

2015-05-14

"I have not received my items yet. Please quit asking me to rate them."


Verified
2/5

2015-05-14

"The canopy replacement for my gazebo screen room did not fit the frame - the dimensions were about 3-5 inches too short, even after (carefully) trying to stretch the canopy to fit on the corners. It just would not fit - so either the canopy was improperly manufactured, mislabeled as to which product it replaced, or not sized/engineered properly. Customer service was good - receipt was timely and credit for return was also timely - however, I do not think I should have had to have my return item credit reduced $10 for using their return label - a defective product return should not have required me to pay for shipping, whether using my own service or their return label."


Verified
5/5

2015-05-14

"Found the canopy we needed as we thought we might have to replace our entire Gazebo. This is the second one we have ordered and we have been very happy. "


Verified
1/5

2015-05-14

"I was quite excited about ordering a new canopy for a 2-seater swing on-line as I had difficulty finding one locally. The only sizes listed were small, medium and large so my husband and I assessed the sizes based on pictures and I ordered a medium which, when it arrived, was too big! I phoned customer service for 2 reasons: 1) to tell them the name on the return slip (should I need to return it, was not mine.......suggesting that it was previously sold) and, 2) to return and reorder the correct size. I was told the sizes were listed (? where) and because I was a Canadian customer they had a $45.00 restocking fee, although it said $10.00 on the documentation in the box. My total order was $83.99 US so why would I pay that amount to return it, especially when my documentation stated differently and I would have additional costs to reship a new size. I now have an oversized swing canopy which I shall have to modify to fit my swing and I shall never purchase through Garden Winds again. Buyer beware! "


Verified
5/5

2015-05-14

"I was very happy to be able to find a replacement canopy as it was an older gazebo. The fabric is different than the original, but it is much lighter weight, and it is a better fabric. The old one was a duck cloth, and the new one is a nice nylon. Much lighter weight and does the same function of providing shade. The price was also very good! I expected to pay a lot more, so when I found it at the price I did, I was pleased. "


Verified
3/5

2015-05-14

"Too tight, but nice fabric. Not much stretch though. We ended up cutting arm to shorten them so the canopy would fit. This is probably the last year that the frame will hold anyways. "


Verified
5/5

2015-05-14

"was able to order the correct canopy .. was a little disappointed that is was a little bit to tight to get all the corners on , Had to tape it. loved the new material and the rain doesn't puddle on it. "