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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-05

"The quality of the product is very pleasing and we couldn't get over how quickly it arrived. It was a good experience with no delays. "


Verified
4/5

2015-05-05

"Service was incredibly quick!
However, the quality of the canopy is not even close to the quality of the original canopy. The canvas used can't be even half the weight of the original and has no waterproofing whatsoever. They tell you that you should waterproof it yourself before using! They call this canopy "water resistant".
I'm very disappointed.
I'll be lucky if this canopy lasts one or two years.
"


Verified
5/5

2015-05-05

"very satisfied, no problem with anything. great service"


Verified
5/5

2015-05-05

"Ordered the wrong item - but happy with the
Product.
"


Verified
5/5

2015-05-05

"arrived on time and was easy to install and fit very well"


Verified
4/5

2015-05-05

"The only thing wrong was one clip was missing. The loop ando clip were never sewn on. But the canopy is held on solid anyway."


Verified
3/5

2015-05-05

"I have not received the canopy and netting yet since it has been back ordered until July. I am disappointed that I have to wait so long for it."


Verified
5/5

2015-05-05

"excellent service and the products are always good quality. "


Verified
5/5

2015-05-05

"Very good customer service, very helpful."


Verified
5/5

2015-05-05

"everything fit...............thanks"


Verified
4/5

2015-05-05

"Easy site to work with & found replacement cover quickly. Ordering was easy & shipping very good. Cover is better than original except for missing 4 grommets which I didn't discover until installed, but will continue to use."


Verified
5/5

2015-05-05

"It was very easy to identify the replacement product we were looking for. "


Verified
5/5

2015-05-04

"I love the RipLock Canopy. Very fast delivery and exactly what I ordered. "


Verified
5/5

2015-05-04

"Very good material. Love the color."


Verified
3/5

2015-05-04

"My gazebo has screw in tops at each corner and the top center. The model I ordered doesn't have grommet holes at these locations, so the next time I order one I need to make sure it has places at the corner to screw on my devices which help tighten and hold down the corners. Other than that it's ok. Not as heavy material as the original or the last one I ordered however."