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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-04

"Fit perfectly. Hopefully, it will last for a few years. I purchased their most expensive version. Very pleased and shipped quickly. Called customer service before I made this purchase to ask about their "fit" guarantee. Was told that it was guaranteed to fit the gazebo that I purchased about 4 years ago from Lowes as long as it was the correct model number of the original purchase. It was and it fits perfectly."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-04

"I have been very happy with the canopy replacements I've purchased from Garden winds. I like that the product is constantly being improved. I replace the canopy every 3-4 years because of the abuse that it gets, and have noticed constant improvements in the design features and choice of materials. The fit is also very good. "


Verified
5/5

2015-05-04

"Super fast shipping great customer service"


Verified
5/5

2015-05-04

"I love working with Garden Winds...my order seems to show up before I think it is going to...always has been packaged excellent and the products fit very well...
Love it!!!
"


Verified
5/5

2015-05-04

"I was very satisfied with the customer service! The quality of the awning was very good. "


Verified
5/5

2015-05-04

"Great colors and fabric and fits well!"


Verified
4/5

2015-05-04

"The order was shipped promptly. However, I could not put the new materials on the gazebo until now because of the weather. One grommet was missing on one of the side curtains and the top canopy did not fit the structure without a great deal of force on the last corner resulting in the grommet designed to protect that corner coming out. The original canopy, while taut, fit much better."


Verified
5/5

2015-05-04

"Very satisfied with this company. Our order came quickly and in mint condition. It fit our gazebo beautifully. Was very quick and easy to install."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-04

"Service was great. The only recommendation I would have is that where there are 3 cushions included, be sure to make that a part of their description. The description on the one I bought said "cushion", so I had to call after placing the order for clairication."


Verified
5/5

2015-05-04

"Item as described. Fast shipping. Happy customer."


Verified
5/5

2015-05-04

"Just what I ordered & it arrived quickly. Thanks!"


Verified
5/5

2015-05-04

"Easy to order and it was delivered as promised. Fits great! This was a replacement canopy."


Verified
5/5

2015-05-04

"The delivery was fast and the canopy is beautiful. Was easy to install. "


Verified
5/5

2015-05-04

"I just wish I would have found you earlier,you're the best."


Verified
5/5

2015-05-04

"My item was shipped & delivered on time. Good quality product....better fit than original purchase. Very happy with the product and experience!"