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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
2/5

2015-05-01

"I ordered a replacement canopy and it is out of stock. it is not due to be back in stock until I believe some time in july the summer is half over by then. I am not happy about that. We are considering getting a new gazebo instead."


Verified
4/5

2015-05-01

"The canopy fit okay the center raised part was to big with no straps .bottom part fit great ."


Verified
5/5

2015-05-01

"Fit perfectly over my spa, material is exactly as described."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-05-01

"the only problem was with rain collecting in the canopy, which was helped by tilting. Perhaps a small number of drain holes could be incorporated near the center."


Verified
5/5

2015-05-01

"I ordered the wrong replacement canopy and no problem returning and received help determining the correct one to purchase."


Verified
4/5

2015-05-01

"well the canopy itself was good, although it did not match the color variation, which is not a big deal; but i would have liked the tan with the brown edging."


Verified
5/5

2015-05-01

"We've had about 3 canopy's over the last 6 years. Found that prior to riplock, they lasted for about 2 years.
just got a riplock canopy this year, so we are anxious to see how this holds up. Glad to see more drain holes in the canopy as well. I would hightly recommend to my family and friends.
"


Verified
5/5

2015-05-01

"Great product and great customer service!"


Verified
3/5

2015-05-01

"The canopy I bought was to big for my frame. It needed about an inch taken off all the way around. The top vent needs to over lap more."


Verified
5/5

2015-05-01

"Exactly what we were looking for and the canopy arrived right on time. So glad we found your site to order a replacement canopy instead of buying a whole new set. It saved us a lot of money. Thanks!"


Verified
5/5

2015-05-01

"The very top piece did not fit and I had to have an upholsterer size it down. Other than that I am satisfied and experienced no problems."


Verified
5/5

2015-05-01

"Great..
Everything went smoothly..
Top fits great.
Thanks for your expertise !
"


Verified
5/5

2015-05-01

"Garden Winds are very professional. Very happy with the canopy and netting bought from them.

"


Verified
4/5

2015-05-01

"Seems like a good, sturdy product, but hooks for netting should be included. "


Verified
5/5

2015-05-01

"Fast turnaround time from order to delivery. Impressive
"