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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-05-01

"They respond quickly to my concerns and have upgraded their stock to get better canopies, that will last longer. Very quick service and tips. "


Verified
4/5

2015-05-01

"The tie down straps could have been 2" longer. Had to add to most of them."


Verified
5/5

2015-05-01

"Delivered early and in good condition."


Verified
1/5

2015-05-01

"I ordered a replacement canopy for a Hampton Bay garden swing that was advertised to fit. It did not fit well at all and caught the wind almost daily enough to tip the whole swing unit over. Even a gentle breeze would tip it over. It was a complete waste of $120."


Verified
5/5

2015-05-01

"Canopy fit perfect! I get another few years out of my gazebo. Received my package in four days. Exceptional service."


Verified
5/5

2015-05-01

"The replacement top fit perfectly"


Verified
5/5

2015-05-01

"I have ordered several replacement canopies for Garden Winds. The quality is great, delivery prompt. Customer service was helpful when I needed them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-01

"Fast shipping and quality product, thank you"


Verified
5/5

2015-05-01

"Had my hard to find canopy.Great service fast delivery."


Verified
5/5

2015-05-01

"QUICK DELIVERY, GOT THE PRODUCT I WANTED"


Verified
5/5

2015-05-01

"like the product shipped very fast and was of good quality price may be a little high"


Verified
2/5

2015-05-01

"I wanted the side netting and after paying and waiting weeks I was told that it is not available. It was advertised for sale. Now I have miss matched material and very upset. I will never purchase again nor recommended this company. Very unprofessional customer service. Actual product received excellent. Only reason I haven't returned product or given any public bad reviews. The retailer is the problem "


Verified
5/5

2015-05-01

"It arrived really fast and was just what I wanted."


Verified
5/5

2015-05-01

"Excellent customer service!"


Verified
5/5

2015-05-01

"Very pleased. Received the product very quickly & hoping that this cover will last longer than the other cover. After two years the cover was falling apart. Hoping for better results."