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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-04-30

"received order promptly -- won't know if it fits properly for a while as I live in Atlantic Canada and there is still snow on the ground. The canopy looks fine and as long as it fits I don't expect to be in contact t'il I need a new one."


Verified
5/5

2015-04-30

"Easy to shop online, timely response to questions and great service"


Verified
4/5

2015-04-30

"Cover did not include the frame, it's only the cover that goes over the frame itself."


Verified
5/5

2015-04-30

"The only problem was the length of the Velcro fasteners. With all the comments on this subject, w2hy has this not been corrected? Otherwise, the product is better quality than the original."


Verified
5/5

2015-04-30

"I was very glad to find this available, it was easy to order and fast on delivery. Came securely packaged. Now I know where to go in the future."


Verified
5/5

2015-04-30

"Easy to navigate the product catalogue, make a selection and order the selected product. Response to the order was done in a timely fashion."


Verified
5/5

2015-04-30

"Verysatisfied with delivery. Have not put it on yet but was delighted to see velcro. Was wondering how it was to be piut on."


Verified
4/5

2015-04-30

"Two years ago I ordered a replacement top for this same gazebo by the mfg number. When it came they had a very hard time and it never really fit right and ripped. There was no warning about the two canopies having the same number."


Verified
5/5

2015-04-30

"Item was on back order but I was kept informed of when it would be shipped. The canopy was shipped earlier than the date expected and arrived safely after clearing customs effortlessly. Many thanks"


Verified
4/5

2015-04-30

"The two items that I ordered are out of stock. For an excellent rating, have a better stocking system. I have to wait a month or so for my items. Looking forward to the items I purchased. Thanks!"


Verified
5/5

2015-04-30

"Fast shipping. Product easy to install."


Verified
5/5

2015-04-30

"Everything about my purchase was a good experience. It started with the confirmation of the order, the shipping of the order with the tracking information to the final notification of delivery. I love my new canopy and it looks great.
Question? Why were there not any installation directions? Fortunately I had a good person to put it up for me.
"


Verified
2/5

2015-04-30

"Expected my merchandise to be delivered by now but no such luck....sad face...
"


Verified
5/5

2015-04-30

"We received our canopy and just LOVE the quality and the colour! We chose to go with the rust colour which is so bright and cheery! :) Will definitely purchase again. We usually buy a new one each year to change it up a bit. Thanks for the speedy delivery!
"


Verified
5/5

2015-04-30

"Always a pleasure doing business with a reputable company.
Very satisfied with my purchase.
"