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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-04-23

"The product was exactly what the description stated it would be. The quality of the material is great. I'm very happy with my purchase and will definitely be referring them to my friends and family. "


Verified
5/5

2015-04-23

"I was very surprised that you carry the cushions and the canopy for Martha Steward outdoor swing. They fit perfectly!!!!!! and I received them about 5 days after I ordered them. You guys are awesome!!!!!!!! Thank you!!!"


Verified
1/5

2015-04-23

"Customer service rep Maricela was extemely tacky and unprofessional. Very disappointed had to speak a with a supervisor Angela to complain. I will not recommend your products and will not purchase again. I will notify the BBB about my experience so customers are aware. I spent way over $400 to find both canopys had manufacture issues with the zippers and went through a complete unessessary Hassel to rectify the situation. "


Verified
2/5

2015-04-23

"Ordered a replacement canopy. Rec'd it 10 days later, only to find it did not fit. Based on the web page, it should have. Will be returning and purchasing new gazebo."


Verified
5/5

2015-04-23

"The replacement canopy cover was exactly what we needed and it fits perfectly! Very happy with the purchase!"


Verified
5/5

2015-04-23

"Great quality, delivered in a timely manner and pricing very good. Thanks Garden Winds."


Verified
2/5

2015-04-23

"Wasn't the color that matched my gazebo."


Verified
5/5

2015-04-23

"I was really impressed with the quality of this replacement pergola ripock canopy. It was by far, superior to the original canopy. I am now replacing my replacement (after a severe hailstorm). I would have expected it to last at least another year if it weren't for the 4 inches of hail that stretched the fabric beyond return. The quality and fit are definitely better than the original product. Delivery was extremely quick."


Verified
5/5

2015-04-22

"Good price, fast delivery that was eady to track. This is my 2nd, gazebo cover with sides in 8 years "


Verified
5/5

2015-04-22

"Very helpful customer service agent. Responsive to emails, answered questions within 24 hours.

Item arrived on time, no damage, would use them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2015-04-22

"I couldn't believe how fast your delivery was - I received my canopy and new cushion for swing within 3 days - unbelievable - quality perfect......."


Verified
5/5

2015-04-22

"I have not received anything that I ordered on April 5,2014 ,and I have yet to receive an email regarding the items I ordered. As far as I can tell all items are in process. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-22

"Very happy with the fit.
A great experience.
"


Verified
5/5

2015-04-22

"I can tell you better once I receive my product."


Verified
5/5

2015-04-22

"So glad I could find the replacements for my patio umbrellas"