ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-04-14

"Appears to be a very good product and was a very quick shipment."


Verified
1/5

2015-04-13

"Item arrived different than pictured, and is at time of writing still the wrong product on their website. Customer service was unhelpful, trying to charge me for their error. Terrible company, you're better off getting OEM even at a higher cost than going through the trouble of dealing with this company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2015-04-13

"Had a VERY difficult time putting on the canopy. For a 10 x 10 was not true to size. Very frustrating trying to find hook rings for curtains!!!L"


Verified
5/5

2015-04-13

"Was very happy to be able to find a replacement cover for my swing since the store that I purchased the swing no longer carried the merchandise. The replacement cover is close to the original cover and was very easy to install."


Verified
5/5

2015-04-12

"Your sales rep was very knowledgeable and informative.She was very patient with me as I could not decide on colors.Model numbers changed but cross referencing was not a problem.Order was placed and emails were returned to know the status of order.Delivery was very prompt.This was the easiest order with no difficulties or problems I have ever dealt with.Thank you for the excellent service.will order from you again."


Verified
5/5

2015-04-11

"canopy fit great- really like the new material."


Verified
4/5

2015-04-11

"No comment. My comment is valid. Your website is a pAin."


Verified
4/5

2015-04-11

"This is the second canopy I have ordered from Garden Winds. They suggest installing additional grommets to keep the canopy from pocketing and holding rain water. I live in Florida and this is a significant problem with the canopy. I would suggest that Garden Winds needs to install the extra grommets to their product before selling and shipping. They could even add that as an option that I would gladly pay a bit extra to receive. Its a hassle for me to have to make such a fundamental change to the product before it is useful to me."


Verified
5/5

2015-04-11

"I am very happy with my new canopy. It arrived faster than anticipated!"


Verified
5/5

2015-04-11

"The cushions were delivered on time and the fit and color were exactly as offered. "


Verified
5/5

2015-04-10

"was here very fast haven't used it yet nice to deal with"


Verified
4/5

2015-04-10

"The color of the cushions don't look anything like the color shown online. Other than that, the quality of the product is good and the delivery was quick."


Verified
5/5

2015-04-09

"All items ordered fit comfortably & the website was easy to use! Thank you for being there!"


Verified
5/5

2015-04-09

"Was good quality loved it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-09

"I had no problems. Everything went smoothly."