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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-04-09

"we called in with questions.
the representative we talk to was very helpful
"


Verified
5/5

2015-04-09

"I am so very satisfied with my purchase of a gazebo replacement cover. It came shipped in perfect condition and I was surprised how fast it was delivered from the day I ordered it. I will certainly tell my friends what a great company garden winds is..."


Verified
4/5

2015-04-08

"canopy needs some way to get rid of water around edges after it rains. otherwise better than previously made."


Verified
5/5

2015-04-08

"Pleased with the order & how quickly we got it. Thank you"


Verified
5/5

2015-04-08

"speedy delivery customer service top notch "


Verified
5/5

2015-04-08

"I ordered the wrong item. When opened, it was on a Sunday. I called cust ser.They were right there for me and was so polite and helpful. They sent out another one next day. Love the rip stop effect. Looks amazing. needed replacement in a hurry for my 70th BD party. Thanks so much.Still looking for my refund for the first one."


Verified
5/5

2015-04-08

"It fit perfectly and looks great!"


Verified
5/5

2015-04-08

"This was one of the best experiences I have had in ordering an item online. I also called to find out about something on the product before I bought it and got the BEST help I have received from any other online retailer. Thank you for such an awesome experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-07

"My product arrived on time as promised and the quality is as good or better than advertised! Thanks Garden Winds!!"


Verified
5/5

2015-04-07

"The corner Velcro tabs on the Gazebo top is not designed to work with the netting. No way to attach the tabs without cutting through the netting, which makes the net tear and not do its job"


Verified
5/5

2015-04-07

"Awesome! ! Replacement canopy fit terrific. Very quick delivery. Good quality product. "


Verified
5/5

2015-04-07

"No issues with ordering. Came very timely. It was a gift."


Verified
5/5

2015-04-07

"The item was high quality, easy to install, fast shipping and reasonable price. I am going to see how long it will last but I ordered another one as a back up, love it so much. Thank you."


Verified
5/5

2015-04-07

"Item I ordered arrived quickly, was exactly what I expected from the photo and description. Good experience."


Verified
5/5

2015-04-07

"I purchased a replacement canopy and it was delivered quickly and the quality is excellent. Very pleased!!"