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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
5/5

2015-04-04

"We were pleased to find that Garden Winds carried the canvas cover for our old gazebo frame. The order process was easy and the product arrived on time."


Verified
5/5

2015-04-04

"Umbrella replacement was exactly as described and fit perfectly!"


Verified
5/5

2015-04-04

"Price was good and delivery was quick. Weather has improved so installed canopy on my frame. It fit like a glove and was easy to install! Time will tell regarding durability but I am very optimistic."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-04-04

"Good customer service Rep. Prompt delivery. Nicer product than the original. Would recommend to everyone"


Verified
5/5

2015-04-04

"Tight fit. Much heavier than original cloth. We'll see how long it lasts in Florida."


Verified
5/5

2015-04-04

"The canopy is perfect and is exactly what I wanted. Easy to order and arrived quickly."


Verified
5/5

2015-04-04

"Great service, delivered on time, easy to install and looks great. Garden Winds number one !!!"


Verified
5/5

2015-04-04

"Very easy to order. Delivery was quick. Price was a little lower. Great product.
Thank you,
Mike Jones
"


Verified
5/5

2015-04-04

"Professional and fast service."


Verified
5/5

2015-04-04

"It was easy to locate the correct cushions, arm pads and canopy. Thx for making my life a little easier. "


Verified
2/5

2015-04-04

"The box was labeled with the correct product but the product was wrong. When I called in the lady in customer service said well I won't charge you the 10.00 for returning for the correct product. If anything she should of upgraded me or really apologized. Customer service is not customer oriented."


Verified
5/5

2015-04-04

"Your customer service was excellent 100%.The product overall 95% ok. Didn't exactly fit perfect."


Verified
5/5

2015-04-04

"Service was great. Prompt delivery (on time as promised) Product fit perfectly."


Verified
5/5

2015-04-04

"Vey satisfied with my purchase, but no longer need it! How do I go about returning it? Have not opened the box!"


Verified
5/5

2015-04-04

"Replacement canopy for Kohl's gazebo is a little tight and challenging to put on but well worth the effort. Returns the appearance of the gazebo to its original appearance. Original canopy lasted 3 yrs in desert heat and sun!"