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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
1/5

2015-04-04

"Quality Was very poor. Ripped when trying to put on. came out of box with marked up corner. Trying to return it..
"


Verified
5/5

2015-04-04

"It was delivered on time and was well made and easy to install"


Verified
2/5

2015-04-04

"The size was 10 x 10 but it was loose and when it rained it held water causing my gazebo top to collapse. Did not like it at all. Now I have to replace my entire gazebo."


Verified
5/5

2015-04-04

"Was as advertised. Timely delivery. Product was just as I ordered."


Verified
5/5

2015-04-04

"I am extremely satisfied with my canopy. It fits like a glove. True to it's description! The material is much more durable than others I have purchased in the past. "


Verified
5/5

2015-04-04

"The pergola cover is perfect match and fit,exactly what we were wanting,Thanks"


Verified
5/5

2015-04-04

"ordering my canopy was easy. the staff was helpfull. I received my merchandise promptley. now I just have to wait for good weather to put it on the gazebo.
"


Verified
5/5

2015-04-04

"The flower pots exceeded my expectations. They are a beautiful shiny color, I bought red and blue ones. I intend to buy more to complete my large deck garden. "


Verified
5/5

2015-04-04

"Overall great ! My wife is very happy with the color and beauty it brings in our back yard."


Verified
5/5

2015-04-04

"Cover works well and is all I thought it would be."

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Likelihood of customers making future purchases
Overall customer service
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-04-04

"I ordered a replacement canapy for my gazebo. Cannot put up until later in May. Hopefully this model will withstand the occasional winds better than the original. I had multiple tears in the original which you replaced free of charge the first year. Great customer service. Thank you. I will continue to order from you in the future. "


Verified
5/5

2015-04-04

"We received the canopy in a timely manner. It was easy to set up and we are very happy with the material. It seems to be stronger than others we've purchased"


Verified
3/5

2015-04-04

"Cushions are too soft. Not as firm as the original cushions."


Verified
5/5

2015-04-04

"The website is user friendly it takes the guess work out of your purchase. Good pictures of the products available with a side by side comparison of Original Equipment Manufacturer (OEM) and the improved Garden Winds textile that is offered.
I received my package all the way in Hawaii faster than I have ever received any other package.
I will use Garden Winds again and will so recommend it to others.
"


Verified
5/5

2015-04-04

"great service, great speed "