"Great company to deal with great communication!"
"The total experience was flawless. The contact I had did a superb job!"
"Web-sight user friendly order received quickly price was great"
"Aside from the product not actually being 10'x10' and falling shirt by about 2", causing a very tight fit, it is of very poor quality. I will be sending it back. The description shows one thing, described and in the picture, along with my exact frame, however, what was received was nothing like expected. Second tier is so large there is no way of making it fit. The bug screen that came with it is too short, but the real kicker is the zippers don't match up to the canopy. It is completely useless. And the company is not even acknowledging the fact that the product is defective. I am afraid they are only going to issue a partial refund, amd resell the defective product. All the while I am still responsible for shipping costs as well. Horrible product, horrible company. Cheaper to buy a whole new gazebo. Will never do any business with them ever again and will be contacting the Better Business Bureau. "
"I ordered a replacement gazebo canopy and it arrive the next day. I was very happy that shipping and customs fees were included. The canopy looks great!"
"They identified my gazebo by looking at a picture I sent them and recommended the correct cover. It fit perfect."
"Was happy that this particularly model was in stock. Thank you for the quick turn around in shipping."
"Very helpful , with a short email telling the name of gazebo I had a new top cover in 2 days with a perfect fit ... definitely would recommend!!!! "
"Website user friendly. The replacement we ordered arrived in acceptable time. "
"The canopy was too small even though it said 10 x 12."
"We ordered this canopy after an amazon one did not fit. This worked perfect, and was even better than the original because of the re-enforced holes on the side to help keep the wind from tearing up the canopy fabric"
"After making sure I had the right model for the right canopy top for my 3 seat swing I placed the order. When I tried to put the canopy on it was too tight and would not go on the metal bar. I called and was told to leave it in the sun and it would then stretch. No help. Now I look on the web site under that number of the swing and there is a message that they are working on a larger version. Why didn't they say that before. Customer service was very helpful so I am partially satisfied. "
"It is lighter than the original - more beige. I actually appreciate the lighter color.
It was easy to replace on the frame and looks great.
I do wish it came in some of the more weather resistant options that are offered for other canopies, but will definitely treat with Scotchgard as recommended. "
"The ordering went fine the shipping was expedient the fit was a bit tight and I had to alter the gazebo a bit and even then a bit tight
But I needed it for a purpose and so I made it work.
I like the canvas wish it were a bit more flexible on the fit"
"The material was better quality than the original. A bit tight fitting, but with some creativity, we got it into place. Quick delivery."