"The top of the 10' x 10' canopy cover does not fit our 10' x 10' canopy. First the top part is too small and we struggled for an hour to get that over. Then discovered the bottom part is too big. When it rains the water pools on all 4 sides. With the return policy as it is, we are unable to return because we opened it. Too bad we are stuck with something that does not look nice outside."
"Ordered 1st canopy from Garden Winds through Amazon and I had a hole. Ordered 2nd canopy directly from Garden Winds' website. It was several inches too short and REEKED of fish! "
"The delivery was prompt and exactly as ordered. The quality is not quite as sturdy as the original but the fit was perfect. "
"I sent a picture of the frame and promptly received a recommendation for the proper replacement. I ordered it and when it came it fit perfectly. "
"The top part of the awning does not fit. Hopefully when it warms up we will be able to get it on."
"Was easy to figure which cover was correct for our pagoda. They where very precise in their measurements and pictures helped decide which was right one. Received quickly once’s ordered. "
"Our canopy ripped and they made it so easy to buy a new one that fit! We sent them a pic of our frame and they sent us the canopy size/style we needed and we just picked a color! "
"Why is there a two month delivery time? Why is retail so far behind??"
"I was looking for an IKEA cantilever umbrella cover replacement. I received my order very quickly, within a couple of days, and I was thrilled with the quality of the product. Also, customer service was awesome when I texted the picture, dimensions, etc. Very responsive. I will not hesitate to order from this business again."
"Not what we thought we were getting and had to pay for return"
"It was easy to order and the help I got on the site was very useful"
"Their picture service is great! I was stressing out trying to find the right replacement gazebo canopy, which was about impossible. I just texted them a picture of my current gazebo sans canopy and they texted me the canopy I needed. Viola!"
"Great service and fast shipping. Thanks ! "
"Great product and quick delivery."
"Ordered from them before. Never had any problems. Item arrived quickly. Went with the Sunbrella this time because the other ones only last about one year here in Las Vegas. Hopefully this one will be worth the cost. They are expensive. Seems to be well made. "