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Product & services pricing
3.64/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.49/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
4/5

2021-04-05

Alice

"Ordered a canopy 8x5 did not fit about inch and a half too small all the way around. Sending back tomorrow. Bought my last 2 from you, with no problems. Sent a picture and could not help. "

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Verified
1/5

2021-04-04

product not delivered

"Product not delivered. Also could not sign off without buying a magazine I did not wNT."

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Verified
5/5

2021-04-04

Great Experience!!!

"What a great company!!!
We received it in record time
and exactly what was needed!
Easy to install
Overall it was an Amazing Experience
"

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Verified
4/5

2021-04-04

swing canopy

"It went as it was supposed to. No more, no less."

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Verified
5/5

2021-04-04

"Great service and this was our second canopy that we purchased from your company keep up the good work."

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Verified
5/5

2021-04-04

Order and item

"I typed in my model # and everything immediately pulled up. I ordered and within days my product arrived and it fit perfectly. I also need netting but it isn't available as of now, however, in May it with an additional canopy will be so I plan to also order that. Overall my experience was great. Thanks"

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Verified
3/5

2021-04-04

Out of stock

"Ordered a gazebo cover, but it is out of stock. I'm currently on a list to get one. I will let everyone know my experience when I receive my cover"

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Verified
1/5

2021-04-04

Doesn’t fit.

"It said it was the exact replacement for the model gazebo we have. There is so much slack around the upper center that we just can’t stretch toward the corners. Super frustrating. "

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Verified
5/5

2021-04-04

Great products, and customer service.

"I have a outdoor swing that has an canopy cover, since I have had it for over five years it finally teared and I needed a replacement. They had one available and were able to ship it to me quickly."

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Verified
5/5

2021-04-04

Great

"I was able to text and send pictures and all worked out well for me thank you am enjoying my new top for sing"

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Verified
1/5

2021-04-04

Yet to receive product

"Date of order is 3/20/21. I have yet to receive the product and no communication of the status of my order. I tried to cancel the order but was unsuccessful saying order has been processed and cannot be canceled. Not a good experience "

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Verified
4/5

2021-04-04

Quick and easy but

"I was pleased to find this site and they seemed to have a lot of great products to fit many needs. The pictures and descriptions are super and the database seems pretty compete, BUT I couldn’t find any measurements of the items. They seem to rely solely on product names and types. I had to send one back (easy enough) because the 1st swing canopy I bought was newly identical except 6” short. Posting dimensions would have avoided that. I was hesitant to buy the 2nd but it worked fine. "

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Verified
3/5

2021-04-04

Didn’t fit

"Despite having the store & model, canopy was too small for our 10x10 structure. Came super fast but now we’ll have to organize sending it back"

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Verified
5/5

2021-04-04

"Just what I needed, fits well, light and strong"

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Verified
5/5

2021-04-04

Great service!

"I had to text pics of my pergola and received an immediate response in regards to what size to order and was informed if it didn’t work, I could return it. "

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