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Product & services pricing
3.64/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.49/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
2/5

2021-03-31

Im still waitimng for the product

"life is a **** when you are old and scrabby"

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Verified
5/5

2021-03-31

Canopy

"Nice canopy. Fit well. Keeps the sun away"

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Verified
5/5

2021-03-31

Canopy replacement

"Awesome! Helpful staff and super quick delivery.
"

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Verified
5/5

2021-03-30

Prompt help

"Always quick responses and fast shipping! Thanks guys!"

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Verified
1/5

2021-03-30

Im still waiting for my order 10 months now

"I understand with covid in all but 10 months still nothing "

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Verified
5/5

2021-03-30

Great response to my questions

"Although I ordered the wrong canopy it was delivered in a timely fashion, When i asked about getting the right replacement for my sun shelter they responded right a way and asked for more information which I provided but unfortunately they were unable to find a replacement for me bu the service was excellent."

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Verified
5/5

2021-03-30

They’re a Perfect fit!

"I spent a number of hours on the Internet looking for replacements. I came across garden winds and found the ones!! I got them quickly And they fit perfectly!"

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Verified
3/5

2021-03-30

Customers service is great, item not so much

"They texted with me on a weekend to help me purchase the correct shade for swing. The deal of getting a second at a discount was nice too. The shade is made of thinner material than original so when it rains it sags and holds large amounts of water. We did scotch guard it as recommended. It serves its purpose but it's not as taut as original."

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Verified
5/5

2021-03-30

Gazebo

"Our Gazebo top was torn by a hail storm. But the replacement top by Garden Winds fit perfectly! Thanks "

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Verified
5/5

2021-03-30

Off the charts customer service!

"They walked me through what was the best fit for me with more patience than I deserved."

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Verified
1/5

2021-03-30

Constant delays.

"I'm about to cancel my order as I doubt it's ever coming in. "

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Verified
4/5

2021-03-30

Replacement

"I was able to find a replacement for my gazebo quickly and easily however I am still waiting for it as it is back ordered. Hopefully it will arrive soon so I can see the quality of the product!"

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Verified
4/5

2021-03-30

Beautiful!

"But you need better packing for shipping. The box was bent and so was the turtle. I fixed it but I was nervous when I saw the box!"

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Verified
1/5

2021-03-29

Where is it???

"I haven't received it yet, and ordered it weeks ago. No notification, no nothing!"

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Verified
2/5

2021-03-29

Not good

"The canopy was about two Inch short !! Which I had to modify and cut the frame to fitted. "

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