"Easy to order, arrived in two days, with two people it was easier to replace than we thought it would be."
"Had an order delivered to another state and returned. Despite the mishap being on their end, the refund they gave me when the kind person returned to sender did not include shipping. Tried to get the order resent without shipping charge, but Garden Winds refused. Unable to get the item elsewhere, I had to reorder and pay for shipping AGAIN. "
"Easy to find the right canopy and it arrived in just a couple of days!"
"I ordered replacement canopy and when I went to put it on, it was 2" too short."
"Return was was painless thank you guys"
"I have put in 2 orders over the last months and have yet to receive anything."
"Glad I found a replacement. The color is not as vibrant as the original but that's ok. I tried to put it on myself but I had to hire a handyman to do it for me so you might want to factor that in the price along with 303 Fabric Guard. I am not sure how many cans it will take or how often I need to spray it but , I love this umbrella and I am going to try to keep it around as long as I can.
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"The swing cover is made of nice quality material. It was expected not to come with the metal rails, but I thought the cording used to slip cover into the rails were included. I am not sure if the description mentioned that or not, but I threw the ones with my old cover away and had to buy some 1/4 inch nylon spline cording from the hardware store. Other than that I'm super happy!
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"I was so happy that Garden Winds keeps good records and was able to send me the correct replacement for my gazebo after I ordered the wrong size from Walmart"
"I purchased a replacement gazebo. Shipped item was different. I still had to pay for return shipping. "
"I ordered a replacement canopy for my gazebo. It was in stock and was received at home in a matter of days."
"Excellent product.. Better"
"These guys make it super easy to find out which replacement canopy or curtains you need for your gazebo. And they were so responsive I sent them a message and I would say within minutes they got back to me even though I thought that it was too late in the day to even be expecting a response."
"I had no idea you could get replacement canopies! They were easy to work with and the replacement arrived quickly."
"The gazebo top arrived with a big rip, I contacted the customer service and they are not very helpful, All I want is to return for replacement or return and credit my money back. They do not want to do either."