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Product & services pricing
3.65/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.50/5
Customer service:
4.04/5
Return/Replacement policy:
3.94/5

Verified
5/5

2020-11-11

Replacement swing cushions

"Ordering was easy. Delivery quick. Both the canopy and cushion quality look good. Since I live in Pennsylvania I will not be putting them on until May 2021. The cushion is a little short in length but should be okay. Hopefully the canopy will fit. "

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Verified
2/5

2020-11-11

Disappointed

"They showed an expected date for an out of stock, and encouraged orders for that item, so I ordered. That date has come and gone, the item is still out of stock and now there is no expected date."


Verified
5/5

2020-11-11

Excellent

"Customer service was excellent. they know there products and were most helpful to ensure I got the correct one. Thank you! "

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Verified
2/5

2020-11-11

Expensive

"Item is very expensive for only lasting 2 years, Dry rot and only in the weather 50% of the time"

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Verified
3/5

2020-11-11

Ripped As I was assembling it

"The fabric is thinner than what I expected. When I assembled it I had to pull the fabric tight to get it around the corners and in doing that it made a hole where you screw it onto the swing. I was assembling it on the Ground/cement and because I was moving it around slightly to get the corners on it put a hole in the fabric where the metal touched ground. Where that screwy thing goes in when attack to swing. So assemble it on the grass so assemble it on the grass. ****, didn’t even use it and now I have a hole. "

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Verified
5/5

2020-11-10

showed up on time, was the right item, online service helped a lot

"showed up on time, was the right item, online service helped a lot"

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Verified
5/5

2020-11-10

October 2020 Windstorm

"Just a quick phone call and I received a new canopy top in 2 days!"

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Verified
5/5

2020-11-10

deck awning

"2 day service, quick response"

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Verified
1/5

2020-11-10

Shipping

"Haven’t received the product yet "

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Verified
5/5

2015-10-12

Old cover

"It is a blessing to have someone who carries old canopies... and Garden Winds does that.. thank you..."

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Verified
5/5

2020-11-10

Good experience

"This is the second replacement canopy that we have purchased from Garden Winds for our Gazebo. Never any problems ordering, and we received the new canopies in about a week. I will continue to order from Garden Winds. "

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Verified
5/5

2020-11-10

Just what I needed.

"Quickly found what I needed. Great price. Responsive customer service when I had a question. I'm a repeat customer for a reason."

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Verified
5/5

2020-11-10

Fast delivery, good product

"Product is as described; delivered super fast! Easy transaction."

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Verified
5/5

2020-11-10

Great replacement canopy

"Wonderful experience, they make it so easy to be sure I pick the right one. "

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Verified
5/5

2020-11-10

Reorder of canopy

"Very knowable staff very helpful! Can’t wait to use in spring !"

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