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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
3/5

2020-11-09

REPLACEMENT CANOPY FOR 10 'X 12' BELLAGIO GAZEBO.

"Hello, I have received the requested item, namely REPLACEMENT CANOPY FOR 10 'X 12' BELLAGIO GAZEBO. However I would have liked this one to be made with the Riplock 500 Denier Polyester Fabric and the Dura pockets. I find the material a bit thin, which can have unfortunate consequences in bad weather. Also the dimension of the gazebo is a little tight and you have to be careful and stretch as little as possible to make sure not to damage it.
"

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Verified
5/5

2020-11-09

Pergola Replacement

"I purchased a pergola replacement cover and it was great! Good quality!"

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Verified
5/5

2020-11-09

Sun reflected

"I like the coving of my grill it keeps me out of the sun and keeps me cool while grilling "

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Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-09

Wonderful gazebo covers

"I have ordered items from Garden Winds for several years- when the cover on our 20+ year old gazebo had deteriorated, I knew I didn’t want to have to replace the entire gazebo. Against hope I searched for a new cover, and was so surprised to find that replacements for so many items were available. I love the ability to give new life to an item that still has use!"

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Verified
5/5

2020-11-08

Return Customer

"Great product at fair price."

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Verified
5/5

2020-11-08

Replacement Canopy

"I was thrilled to find the exact replacement canopy for the gazebo I purchased from Kroger 4 years ago! I will be purchasing again!
The shipping was great too, I received it within 5 days!
"

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Verified
5/5

2020-11-08

No problems with order

"It was easy to find the item I needed on the Garden Winds website. I placed my canopy order, sent a couple pictures, made payment and received exactly what I ordered within a few days. Inside the box there was a return label, but I didn't need it. "

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Verified
5/5

2020-11-08

The item was as described

"We purchased a cover for our swing. This is the third canopy we have purchased. They are hard to find and Garden Winds always haver a good quality for items that you might need. We recommend this company."


Verified
5/5

2020-11-07

Purchased canopy to replace one received with original system.

"Purchased canopy to replace one received with original system. It was exactly what I needed."

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Verified
5/5

2020-11-07

Great product and service

"Second time ordering and had quick response, and quick delivery."

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Verified
5/5

2020-11-07

Quality

"Best quality and best sale prices"


Verified
5/5

2020-11-07

Product is what I needed

"Scotchgarded for the season, good to go"


Verified
5/5

2020-11-07

Excellent product

"Excellent product, would recommend "

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Verified
1/5

2020-11-07

Customer dissatisfaction

"I didn’t receive my order because there was no follow up by customer service. They emailed me that my credit approval had an error and I emailed back a correction but the order apparently had been totally dropped. "

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Verified
4/5

2020-11-05

Canopy Replacement

"I love the quality of the new canopy. It is even better than the canopy that came with the original frame from Kohl’s. The canopy I ordered from Garden Winds was damaged by the last storm we had here on Long Island and I needed to replace it again. My only complaint is that I ordered it back in August and still have not received it. This is my second call in tracking my purchase. I checked my regular emails and spam to see if there were any updates from Garden Winds on when I can expect to receive my canopy and there were none. I understand when something is out of stock but it would be reassuring and good business to keep your customers updated."

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