"Two days after purchase it rained lightly and one side bowed in. In LIGHT rain. The other 3 side were fine but now my gazebo looks terrible and I am truly disappointed."
"The new cover for our gazebo fit perfectly. Material feels substantial and high quality. Shipping was timely. "
"If I would have known what I ordered was going be on back order for 3 months I would have went looking else where."
"Good website with photos of different swings to match with your own swing. Had 1 question that was emailed them and answered almost immediately. Ordered and then received my canopy within 2 days."
"Windy day today and I recently put up a 2nd one. This one broke off today and ended up in neighbors yard. The ties need to be sewen back on. "
"We ordered this on a Thursday - we got it the next day Friday! Amazing!! We live in Northern Ontario and this came from the States so way above our expectations!! Thank you!!"
"I ordered a new gazebo top and it came with the wrong fittings for my gazebo! I have ordered the same top from you before and had no problems. Also can see small pin holes in top when the sun is out. When I called to discuss these issues I was told that you were aware of the incorrect fittings due to other customers calling in with the same issue. I asks for a correct replacement and was told that it would be next year before you would have the correct attachment. My options were to send it back for a refund or a 20% credit. I needed the cover for this season so I didn't want to send it back. I had to change the fittings on my end to make it work. I received the 20% credit but was not satisfied with that due to all the hassle it took to make it work. Due to it was not my error and you could not replace it I expected a better credit then the 20%. I asked to speak to a supervisor but was told no one could do anything different. Also being you knew about this issue it looks like someone should have advised your customers before they tried to make the install!! This makes my third replacement and will most likely be my last due to poor customer service."
"Ordered on Monday and received by Friday, totally awesome! Thought it would take two weeks!
Great Service!
Robert"
"very quick and satisfactory "
"Received canopy replacement. Went on easily and quickly and looks great! Thanks for carrying this product. I’ll buy again!"
"Was quick & easy to order. "
"Garden Winds website is user friendly and process seemless. "
"I ordered an item that was on backorder through another vendor for several months. It showed up at my house in less than a week."
"I’m very pleased with the service and fast delivery.
I sent a photo of my gazebo without much info and CSR was able to pinpoint an exact canopy size/style that would fit my gazebo. "
"Fast. Delivery & good quality , very satisfied. Thank You . "