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Product & services pricing
3.67/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.05/5
Return/Replacement policy:
3.94/5

Verified
4/5

2020-05-19

Love it!

"Love the long Velcro tabs"

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Verified
5/5

2020-05-19

Great

"Everything was on time and fit perfect."

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Verified
2/5

2020-05-19

No good

"7 days to get package. Pretty bad"

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Verified
5/5

2020-05-19

Great customer service!

"I had an older top and they found a replacement and sent it in one week! Amazing!"

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Verified
5/5

2020-05-19

Gazebo

"Fit the uframe of gazebo perfect"

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Verified
1/5

2020-05-19

Do not buy from this company!

"I ordered a gazebo top (picture and dimensions were included in the order). Cheaply made and didn’t fit although they assured me it was the right top. Velcro tabs wouldn’t have held up in a medium wind. Sent it back and they took $10.00 off the refund for return postage. Not worth the effort. "

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Verified
5/5

2020-05-19

Excellent Products

"I had a hard time finding a replacement canopy for my swing, but was delighted when I found this one. I ordered it with no idea of whether or not it would fit, but it fit perfectly. I also bought replacement seat pads for the swing, which were awesome, and a replacement umbrella for an eleven-foot off-set umbrella. My patio looks amazing! Thank you, Garden Winds!"

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Verified
5/5

2020-05-07

They knew which replacement canopy I needed with sending a picture.

"They knew which replacement canopy I needed from a picture."

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Verified
5/5

2020-05-19

Arrived quickly.

"It's what we ordered. It arrived quickly. No complaints. "

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Verified
3/5

2020-05-19

measurements are off

"on the inside the valance is off by 1- 1 1/2in also either my frame grew or the top is a hair to small ( super super tight)"

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Verified
5/5

2020-05-18

Swing Canopy

"I didn't know what canopy to buy for my swing so I texted pictures to Garden Winds. They Quickly texted me back with which canopies would fit my swing. They also told me which swing pads would fit my swing. I am going to buy those soon. The new canopy fits great and I'm sure it will hold up. My old canopy held up for 7 years. Thank you so much Garden Winds for making a replacement canopy and swing pads that fit my swing and for having great customer service. "

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Verified
1/5

2020-05-18

Poor Performance, No On Line Assistance or Order Update

"Place order May 3rd,They Placed Order on Backorder with no notification, I had to call them, now it will be available Late June."


Verified
4/5

2020-05-18

Nice canopy

"The rip lock canopy lasts a year longer than the standard one that comes with the gazebo."

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Verified
5/5

2020-05-18

Canopy worked as the original one. Delivery was fast. price was fair.

"Canopy worked as the original one. Delivery was fast. price was fair."

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Verified
5/5

2020-05-18

Excellent Customer Service even during a Pandemic

"My backyard came with a patio cover. Over time the canopy ripped during a wind storm. I reached out to Garden Winds after looking for an item tag. They were able to identify and confirm the canopy model that was compatible with my patio cover even without the item number. When I had a missing delivery (UPS left it at the wrong house 3 blocks away), Gardens Winds was responsive and willing to help. Luckily they didn't have to move forward since my neighbor drove the canopy over.

Thank you for the great shopping experience!
"

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