ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2020-05-12

On time, on target, free shipping. Well done.

"Very helpful and knowledge. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-12

Fantastic

"The fit was perfect and delivery was when on time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-12

Happy with my new canopy

"Shopping on line with Garden Winds was an easy process. I called their phone line for some questions and the agents were helpful and respectful. Love the product. Used my new sunbrella canopy cover to provide shade on my Pergola and since then I am able to enjoy my Pergola to enjoy an outdoor lunch or nap time. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-05-12

Item out of stock

"Poor, sorry. Thought it would be better."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Verified
5/5

2020-05-12

Easy breezy canopy replacement

"The customer service team provided the right size to buy. We received the replacement canopy right on time and got perfectly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-12

Replacement Canopy

"Delivery was fast. Easy to replace. Quality product "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-05-12

Gazebo canopy

"This replacement gazebo canopy is very thin and cheap. The old one I removed was better than the new one purchased. The fit was good, but the overall quality of the canopy is poor. I would not recommend purchasing this. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-12

Great

"Fit like a hand in a glove "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-05-12

No Happy

"It wasn't the quality and design grom the original grill gazebo from Aldi."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-12

We were very pleased

"We were very pleased with the replacement canopy. "


Verified
1/5

2020-05-12

Bought two by mistake

"When I was purchasing my item I wanted to see how much two of the same items would be. After seeing the cost, I decided not to buy two just one. I removed the second item but during checkout it placed the second item back on my account. I called the company to let them know of the mistake, but the customer service representative hung up on me. So I emailed Garden Winds about 10 minutes later. But three or four days later I was told by email there was nothing they could do because it had already shipped. I think that was very poor customer service on there part."


Verified
4/5

2020-05-12

Good product

"Good quality product but I ordered the wrong one. So for fitment I cant say. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-12

Excellent Service

"Quick shipping, fit perfectly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-05-11

Weather is to cold to put it up, can't wait to get it up.

"Shipping was great. Friendly staff."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-05-11

New Canopy Top

"The purchase process was smooth and the delivery was prompt
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process