"Sent the WRONG canopy even though it was ordered correctly. I have to wait until the item is received back at the factory to be issued my refund, and then it take almost a week from that point to get money back. What's worse, is that they have no more stock until JULY on the one I should have been sent in the first place. REFUSED to send me an overnight label to speed up shipping to be issued a refund for THEIR mistake. Required me to print out an emailed label because they never sent one in the box, AND I have to take photos to prove THEY screwed me.
WILL NEVER PURCHASE AGAIN. DO NOT recommend. "
"Previous canopy lasted 6 years. Easy to order, quick delivery. "
"Easy, reasonable, fast delivery!"
"Ordered a new gazebo cover, delivered in 2 days. Wonderful. Ordered 3 8x4 OSB sheets and 6 2x4 studs at the same time from Rona Waterdown, 6 days later still waiting to be called for curb side pick up."
"I had an issue with tears in my new canopy I ordered and contacted them right away and the process was easy and the response was immediate and they replaced it right away with a new one. I'm very pleased and impressed with the company. "
"It's exactly what we ordered. It looks and fits great."
"Item arrived within a couple days. Excellent quality."
"I ordered a set of outdoor swing. NOT only did I not get complete order, but incomplete. I got the canopy but cushions are out of stock. If I want to return canopy, I have to pay for shipping again.
Still I am giving 2 stars from my generosity. "
"I love my product it is great"
"Care should be taken when cutting open the replacement canopy packaging. It is very easy to cut into the canopy fabric. I was very lucky to have not cut it. I would suggest Garden Winds use a protective piece of cardboard between the fabric and the carton flaps.
This review is for packaging only. I will update it once I have installed the canopy and noted its function."
"Provided me with the information needed to get the correct canopy. "
"Have purchased multiple times, great service, quick and quality product."
"Finally put up the new cover and it was a perfect fit!"
"Processing of order and delivery was incredibly quick (especially considering we are in Eastern Canada )... product was exactly as specified... "
"Delivered on time and easy to install. Directions a little lacking, but not that hard to figure out."