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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
3/5

2020-04-17

Canopy top

"The canopy top replacement seems to have good reinforcement. the only thing is it is too big for the 10x10 frame. It flaps around a lot in the wind. It is about 2-3 inches too big on each side as well as the very top where the vent is. When it's windy, the corners flip up and off. Order came quickly. "

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Verified
2/5

2020-04-17

Cost

"I purchased the same thing three years ago and paid under$100.00 for it. The quality of it looks and feels exactly the same as the last one so WHEN this one is finished so am I."

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Verified
3/5

2020-04-17

Order Status

"So far, my order of 4/2/2020 #50919346 is still pending, with no indication of availability or shipping date."

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Verified
5/5

2020-04-16

Gazebo Tarp

"I've been buying buying this replacement tarp for my Big Lots gazebo for years. Price is right, shipping costs are low and it comes pretty quickly. "

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Verified
5/5

2020-04-16

Canopy Cover

"This is probably my 4th purchase to replace my canopy cover. Never a problem. Fast, efficient Service"

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Verified
5/5

2020-04-16

Excellent fit

"The gazebo replacement arrived quickly and fit perfectly. I was amazed at how the staff could match my cover from a photo. It took less than an hour to put on."

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Verified
4/5

2020-04-16

Fast & easy ordering & delivery.

"Exactly what we ordered and fits great. I just wish they still carried Sunbrella fabric for gazebos. Rip stop 500 just doesn’t last nearly as long."

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Verified
5/5

2020-04-16

So impossible easy.

"I had no idea this would be such an easy process. Our last canvas top tore after years of use. The original manufacturer was no longer making the current top. I took 3 (that's right 3) pictures and texted them to the phone number at Garden Winds website. Within in MINUTES I had a response. I was shocked by how quickly I got a response. I want to say it was a Saturday as well. I didn't think anyone would respond one the weekend. They gave me a recommended canvas cover with the assurance I could send it back if it didn't work. Within a week I got the top. It was easy to install and it was perfect!
I couldn't believe it was SO easy! Thank you Garden Winds.
"

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Verified
5/5

2020-04-16

Excellent Service

"I purchased the wrong part and the return was seamless. "

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Verified
5/5

2020-04-16

Great gazebo covers!!

"This is my 3rd time ordering from this company . I just think they are great!! Great products for a wonderful price with fast shipping!! What more could you want!!! Keep up the great work!!"


Verified
1/5

2020-04-16

Took money from account while item was on back order.

"ordered swing canopy backorder for may 20th. Website says money will not be taken until product ships. Money was gone from my account the next day. That was 17 days ago, still no canopy and website says my order is "in process". I'm looking to probably be ripped off completely. "

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Verified
5/5

2020-04-16

100% satisfied with product

"Very professional person ( Mileah) on the phone when I place the order."

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Verified
5/5

2020-04-16

Fits perfectly!!

"My boyfriend and I just moved into our house last fall. The frame was installed on our deck but we had no idea as to the manufacturer or where to even start looking for a canopy. I took measurements and pictures and sent that to the experts here and they found the perfect match! We put it up right away and it looks amazing!!"

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Verified
5/5

2020-04-16

prompt and efficient

"I was very impressed how quickly my order was filled. I ordered fairly early in the morning and was very surprised when the parcel arrived the next day. Ordering online was easy as I had the model number and a picture popped up so I was able to verify that it was the correct canopy. The price was very reasonable and the quality is excellent. Very happy with my purchase and the service."

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Verified
4/5

2020-04-16

Umbrella replacement canopy

"Very easy to instsall. No instructions were included which eoykd have bern helpful. "

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