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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-10-27

good top replacement

"good top replacement for the 9x11 osh gazebo."


Verified
1/5

2019-10-26

Unreasonably overpriced

"The price of the new umbrella currently is $149. The canopy at Garden Winds cost $100.
Sure - I did not have to buy. But this is not the justification for the highway robbery.
"

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Verified
5/5

2019-10-26

Harris

"Very easy to match and order replacement canopy!"

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Verified
1/5

2019-10-26

Shouldn't change to poor quality material!

"I bought 2 Gazebo tops recently. 1 this year and 1 late last year. We have had our Gazebos for 20+ years. When the original tops wore out after several years we purchased new tops from Garden Winds. Those tops were of good quality canvas. Now after several years again, we needed to replace them. These 2 recent purchases are already ripped to shreds!! The canvas is MUCH lighter than the canvass first purchased from Garden Winds. The velcro is smaller - therefore less "holding" power. The design of the "vents - vent flaps" in the top is different and doesn't allow enough air release. I ordered the same grade/gauge as I did the first time, but the quality of the 2 recent ones is FAR below what I ordered! In the past we had "gale force" winds that blew the tops out of trees, but didn't shred (and didn't even slightly rip) the heavier canvas gazebo tops!! The "winds" that shredded the recently purchased tops would be considered "slight breeze" in comparison! In the past I boasted about the good quality of the product and recommended Garden Winds to several people. I won't anymore!"

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Verified
5/5

2019-10-25

Love the product.

"Love this product. They improved the quality of the fabric.
Will reorder when needed.
"

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Verified
5/5

2019-10-25

Came quick

"This is the second product we have bought from garden winds. Due to the weather we have not yet put the gazebo top on. I can comment better in the spring as to how it fits. If it’s anything like the first one we bought.. we loved it! "

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Verified
5/5

2019-10-23

Canopy purchase

"Very helpful
Quick delivery
"


Verified
4/5

2019-10-21

Top vent cover to small leaks when rains

"1/2 in over lap Leaks wen rains and windy.
The first one I ordered was not like this.
"

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Verified
3/5

2019-10-21

I see some small pin holes.......

"I just installed today and i found some pin holes on it... not sure how long it will last ....i went on perfect with no problems..."

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Verified
5/5

2019-10-20

Excellent service

"I purchased one of these canopy covers about 3 yrs ago. The canopy fitted perfectly but alas a big storm caused a tiny tear so I ordered a new replacement. It was delivered in 5 days. The previous time it took 4 months delivery as there was none in stock. Better quality material than original."

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Verified
5/5

2019-10-19

Great selection and descriptions

"Was very happy with all the information on the site"


Verified
1/5

2019-10-19

Terrible Customer Service

"Ordered a replacement canopy for my Aldi Pergola and it had grommets all over the top to let the rain drain. It was NOT listed in the description, nor shown in the photos online. The one from Aldi did not have grommets, which is what I prefer and expected. In addition, it did not have zippers. The customer service rep. had no clue about the item and said the photos and descriptions were generic and it is a generic remake. She would NOT honor a refund for the shipping to and return even though it was not like the original Aldi Pergola that they falsely claim it to be! In addition, she was VERY rude and had poor customer service!!!!!!"

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Verified
5/5

2019-10-19

Canuck

"I ordered late on Friday and had the product delivered the following Tuesday. It was the correct product, the customer service was responsive and helpful, the price was reasonable, the delivery was prompt beyond my expectations. I would have no problem in vouching for Garden Winds."

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Verified
5/5

2019-10-19

"Garden Winds is the only place to get a replacement Fortunoff's 10X10 Gazebo cover. A real lifeline for those with the matching outdoor furniture. Only issue I have is that Tan is the only color available . The original was Navy Blue."

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Verified
5/5

2019-10-17

Received a new canopy for my ancient Garden Winds swing.

"Prompt delivery and it fits perfectly."

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