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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-10-12

Pictures really helped

"I recently purchased a replacement canopy for our gazebo. The pictures helped to identify our gazebo so we could order the correct canopy. Easy ordering and timely delivery. So happy "

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Verified
4/5

2019-10-11

Customer Service

"The staff at Garden Winds was very helpful in finding the appropriate cover for my very old Gazebo. This is my second (or third) purchase from them. This purchase is back-ordered, so I have yet to receive my product."

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Verified
5/5

2019-10-11

easy site to use, found exact items I needed. This is the second time and wont be the last

"great site with just the replacement parts I needed."


Verified
5/5

2019-10-11

Love this seller

"Got everything I needed. Quick delivery also"

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Verified
5/5

2019-10-10

Canopy Replacement

"Easy and Prompt. What else can I say?
"


Verified
5/5

2019-10-10

Thanks for what you do!

"They had what I needed...thank goodness! Our $500.00 Costco swing canopy weathered out after only 5 years...Garden Winds saved the day!"

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Verified
5/5

2019-10-10

Gazebo Top

"Very happy with my Gazebo top and the delivery came the next day "


Verified
5/5

2019-10-09

Canopy for Gazebo

"Very nice. Helpful people helped out all the time."


Verified
5/5

2019-10-09

5 stars for customer service

"I texted a pic they helped right away with what I needed....I have not tried to put canopy up yet cause its end of the season but next spring I will update...shipping was fast...help was quick "

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Verified
5/5

2019-10-08

Great service!

"My first order was lost by UPS. After talking to Justine, a second canopy was sent to me. She was very easy to talk to. The canopy fit perfectly. A pleasure to deal with Garden Winds.

Bob
"

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Verified
3/5

2019-10-08

Good implementation, product poor quality

"Ordered a canopy for outdoor swing, product arrived promptly and well packaged. Canopy came with instructions saying grommets needed to be added. I can see after a day of light rain that they are necessary, but why were they not installed when canopy fabricated. Fabric is too light weight to hold up, instruction even say to bring inside during rain! I cannot imagine taking it on and off for every rain forecast. "

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Verified
4/5

2019-10-08

Overall a Good Experience

"Moved into a new house last year, with an old gazebo frame in the back but no canopy. Garden Winds' staff was not able to identify the brand and match it, so I had to go with the "universal" canopy. It fits pretty well. I was a little frustrated that the "care instructions" said to add more grommets to the canopy for better drainage, without giving any guidance on how to do that or what tools you would need. I am sure I can figure it out, but...
Overall, a good experience. I would recommend them to others.
"


Verified
5/5

2019-10-08

Excellent

"Order came in a very timely manner "


Verified
5/5

2019-10-07

Everything was good.

"I ordered your product, it arrived on time, the product worked out as had anticipated - thank you. What else do you need to know??????"


Verified
5/5

2016-03-05

Canopy for Gazebo

"I was extremely pleased with the service I received from Garden Winds. I emailed them to find out exactly which canopy I would need and within a day I received a reply. I ordered that same day and within 3 days I received my order! Great company to work with. I highly recommend them."

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