ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-06-21

Excellent customer service!

"Michael was excellent and made sure I got the correct canopy to fit our gazebo.

I am still waiting on my refund for the first one ordered (wrong size) that was returned tho.
"


Verified
5/5

2019-06-21

New Roof, No Issues.

"Delivery was great, three days to Canada.
The fit to my frame worked out really good.
"


Verified
5/5

2019-06-21

Perfect

"Canopy roof fit as required "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-06-21

I Ordered the Wrong Canopy

"I went online and used the Garden Winds website to order a replacement canopy. I ordered what looked like the right canopy-I didn't use their tools to identify it, I ordered by look. When it arrived I found out that it was not the right canopy. I called customer service and a very helpful representative assisted me in finding the correct item, placing the order and navigating the very simple return process.
I have received the new canopy and the credit for the one that I returned.
The whole experience was easy the customer service rep was awesome..
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-21

It is really easy to find what I need.

"It is always easy to find what I am looking for..."


Verified
5/5

2019-06-21

Fast delivery

" My order came in just a couple days and was exactly what I expected. I would definitely order again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-06-21

Very good but....

"Everything was great except for the fact that the cushions do not come with the decorative buttons...
Now I have to locate the right color and size then get someone to install....
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-06-21

Easy return.

" Fast and quick took a picture and you guarantee It they will pay shipping if it doesn’t fit very happy with my customer service "


Verified
5/5

2019-06-21

Lovely

"Good experience with Gnoce"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-21

fantastic

"Really nice quality item perfect for any gift, recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-21

Nice charms

"I am very surprised that charms, order again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-21

So impressed

"I am so impressed with it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-21

So beautiful

"I love the charms bought from Gnoce. I want to buy more,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-21

Beautiful

"Absolutely stunning, incredible quality, fantastic for a snake-lover such as myself!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-21

Good chains

"It fits perfect I will continue to order from this company. I love it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges