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Product & services pricing
3.68/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.51/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-06-20

Great quality

"Not bad, I love it very much."

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Verified
5/5

2019-06-20

Perfect

"All you could ask for when placing an order anywhere. Didn’t have any problems so I didn’t interact with customer service. Everything else w"


Verified
5/5

2019-06-20

It Fits

"I put in my order via email and it was responded to immediately. The canopy arrived in about 9 days, we put it on and it fits! I will have to order another one as lots of times these products just are never made again.
Thank you,
Janet, Swansea Point BC, Canada
"


Verified
5/5

2019-06-20

Great service with photo recognition

"Great photo recognition service
Short delivery time
"


Verified
5/5

2019-06-20

Happy with my pick!

"Canopy covers look great (sage green) and received when I expected them to arrive, great service. "


Verified
5/5

2019-06-20

Totally awesome!!!

"Found our canopy finally!"

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Verified
5/5

2019-06-19

Perfect fit

"Sent a picture to confirm what I thought was the right replacement canopy top, and Garden Winds confirmed. Fit like a glove and is much better quality than the original top! Would strongly recommend "


Verified
5/5

2019-06-19

great service

"I ordered a canopy and realized less than a half hour later that I ordered the wrong size. They had already processed the order in that short time, so I ordered the correct size. Both were delivered in record time. I sent back the wrong size and less than a day after they received it I got acknowledgement of the refund. Spectacular service."


Verified
4/5

2019-06-19

Well done, good product.

"I waited with 8 ahead of me; then the second time with 5 ahead of me. When it was my turn I told the first 2 ladies that I needed a 3 person porch swing cushion. The two ladies hung up on me-YES HUNG UP ON ME.
After waiting in line for the 3rd time, I informed this lady, I hoped she would’ not hang up on me as the first 2 did.
She asked me how she could help me. I told her I was hard of hearing, so I appreciated her patience.
I asked if she had a 3 person porch swing cushion. She told me the cost, and the cost of shipping,
and how long it would be to be delivered at 32School St. Brewer, ME 04412.
I suggested to her, she look into a mirror and tell herself that she was an excellent employee.
The very comfortable beautiful cushion arrived on time, and has been enjoyed ever since.
Thank you lady number 3.

Edmund Beaulieu
"

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Verified
5/5

2019-06-19

Gazebo cover

"I am thrilled with my gazebo cover. This is the 2nd one I have ordered. The first one lasted 5 years. The fit is great. Fits better than the original one that the gazebo came with. Garden winds is the only company I would order from. I was so glad I found them. "

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Verified
3/5

2019-06-19

New canopy cost me twice as much because of the return policy

"I ordered a canopy replacement at the end of the summer, had to wait till June to open it to find I ordered the wrong style.No returns after 90 days is the policy so I ended up buying the correct one and now I am stuck with the one I cant use for a frame I can't buy."

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Verified
5/5

2019-06-19

Has it all

"It was so easy to get the right canopy for my gazebo. "


Verified
5/5

2019-06-19

"Just as advertised on the website. No hole to retract canopy, but I poked a small hole with an awl to our the screw in. Works perfectly "

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Verified
4/5

2019-06-19

Glider canopy

"Representative was helpful finding the right one"


Verified
5/5

2019-06-19

Canopy purchase

"Easy to order and receive the correct product in a timely manner."