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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-04-05

So helpful!

"Order arrived quickly. Somehow the top tier canopy was not included. I emailed, they responded...a day later I received the missing tier. "

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Verified
2/5

2019-04-04

Was asked to review prior to receiving product

"Product still not received. "


Verified
5/5

2019-04-04

delivery was within a few days - product did not fit but we improvised.

"will use your product again here in Canada"

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Verified
5/5

2019-04-04

Pergola replacement

"Easy, simple & fast!!!!

Home Depot Canada sold the pergola set for a $1,000, bought it...

However, does not sell replacements....... go figure.....

Thanks for making our set look new again.
"


Verified
5/5

2019-04-04

Great experience!

"Quick turn time, and great price."

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Verified
5/5

2019-04-04

Swing Canopy

"Received order before expected time frame. Fits well."

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Verified
5/5

2019-04-04

Canopy purchase for a gazebo

"Fits perfectly and made out of tough durable material. No issues with shipping. Would buy again from Garden Winds. "

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Verified
5/5

2019-04-04

Good product - Easy to install

"I'm 70 and installed the 10x12 Gazebo cover by myself using only a 6 ft ladder. It fit perfectly.....no hassles."

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Verified
5/5

2019-04-04

Excellent

"Great servise, price good, delivery great. I will shop at Garden Winds again. Thank You
"


Verified
3/5

2019-04-04

cost

"Never seems to fail. Discounts always seen to come after ordering and receiving item ordered."


Verified
5/5

2019-04-04

canopy replacement

"very pleased with the service. so easy to order and delivery was awesome. quality of canopy replacement is top notch. will be more than happy to spread the word to friends about the service. thank you."

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Verified
5/5

2019-04-04

Great fit and quality!

"Was reluctant to order a replacement cover for our frame and didn't know how to find the right replacement given the original seller was out of business. I sent a picture to Garden Winds shortly thereafter I received an email with 2 replacement options which they were quite confident would work. I waited 6 months to order but finally decided to trust their advice. I am excited to report the canopy fits perfectly and is of excellent quality! It arrived to our door in Canada within 4 business days of ordering. Thanks so much!"

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Verified
5/5

2019-04-03

Canopy Replacement

"Had help from technical therapy department - perfect!"

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Verified
2/5

2019-04-03

Product does not fit and seller won't return

"I had bought 3 previous replacement canopies from Garden Winds. Having a previous middle quality canopy not last an entire season, I ordered this "better quality" universal canopy in late November. As I live in the northeast I did not try the canopy until several months after I had it. I went to put it on this weekend (end of March) and this does not fit my 10x10 canopy. I called and was told they will not take it back since I passed the 30 day return period. Their recommendation...sell it on ebay. Poor product and bad customer service. "

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Verified
5/5

2019-04-03

Always a great experience

"Great products great customer support"

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