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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-04-02

Patio gazebo cover

"This cover went on beautifully very happy"

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Verified
3/5

2019-04-02

This product works, but is not very sturdy.

"I've bought several of these from the Aldi's store for $25, a fair price for a somewhat cheaply made canopy. I expected something a little better when I paid $65+ for one ordered from Garden Winds, but it's the exact same, easy-to-rip cover. The cheaper Aldi's store replacement canopy also included the netting skirt. More than double the price for the same thing is disappointing!"

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Verified
5/5

2019-04-02

Canopy

"Perfect fit
Fast service and shipping
"

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Verified
5/5

2019-04-02

Quick delivery

"Love the quality and palm tree design. Makes me feel like I’m in Miami! "

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Verified
5/5

2019-04-02

Texted picture

"İ had no idea what brand my gazebo frame was, very old. I texted a picture and in 5 minutes received a text back showing they found it.
This was on a weekend, didn't expect to here back until next week.
Got my new top ordered and received.
Exelent customer service.
"

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Verified
5/5

2019-04-02

Perfect replacement

"The canopy replacement I purchased fit my structure perfectly. It arrived quickly and looks great!"

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Verified
5/5

2019-04-02

Garden Winds to the rescue

"Searching for a replacement canopy for an umbrella marketed by a company that is no longer in business (Orchards Hardware) was frustrating. Then, I came across the Garden Winds website. There it was. I sent pictures of the umbrella framing for verification and quickly received an encouraging response. The order arrived in two days and the fit was perfect. The umbrella is now good for several more years. Thank you. "

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Verified
5/5

2019-04-02

Great

"Called up and the customer service rep found my old order so I could reorder the same item. It was fast and easy"

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Verified
1/5

2019-04-02

Wouldn’t it be nice to find out if or when your product was shipped?

"Ordered on March 18, 2019. Order confirmed via email. Nothing since, but I checked and they charged my credit card. It is April 1, 2019. Not one word from Garden Winds."

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Verified
1/5

2019-04-01

Poor fit, leaks and bad communication

"I bought the rip lock 350 for my lowes 10x12 gazebo. First thing I noticed after putting the garden winds replacement on was it had grommets going around the top that weren't pictured in the add. I called garden winds immediately because the location of these grommets will 100% dump water on your cushions when it rains as they are actually in the top. The lady I spoke with on the phone said they added the grommets for drainage so water doesn't pool up on the top. Well my original cover never had that problem in the first place but after having the garden winds top on for about 2 weeks now I see why. The garden winds top fits very loose so it let's it sag down when it rains and actually looks loose all the time. When the wind blows at all the noise it makes flapping up and down is super annoying. Then when it rains I close the side curtains to keep my cushions and carpet dry I noticed that unlike my original canapy that was one big piece of fabric for each side of the top only sown where the frame pieces are the garden winds canapy is actually 2 small pieces sown together on each side of the roof. That wouldn't be a huge issue but you can see light through the stitches the holes are so big and when it rains it pours more water in through the seams... So now even when I close up the side curtains on my gazebo everything inside gets soaked with any rain at all... So I emailed customer service about it asking if the stitches are supposed to leak like that or if there's something wrong with mine and no response in 2 weeks. My neighbor bought his top on Amazon for $99 and his is 10 times better than this garden winds top... Will never buy from them again. "

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Verified
5/5

2019-04-01

Great service !

"Excellent service and product. Will order from them again. "

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Verified
5/5

2019-04-01

Fit perfectly

"Mucho bueno gracias senor"


Verified
4/5

2019-04-01

So far, so good

"I have just received my gazebo cover and have not installed it yet, however this is the second one I have ordered from Garden Winds. The first was exactly as advertised and lasted 3 to 4 years as expected. The process was easy and delivery was prompt and I will use this company again in the future"


Verified
5/5

2019-04-01

Super fast shipping

"I received my replacement canopy the next day. Really impressed!!!"

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Verified
5/5

2019-04-01

Great service!

"Garden winds made finding the correct replacement cover for my canopy a snap! I didn’t have to replace the whole canopy. Courteous staff and fast delivery!"

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