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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
3/5

2019-03-27

I have not received my item

"It is difficult for me to offer a qualified review until I receive the item I ordered.
You'll just have to wait.
"


Verified
5/5

2019-03-27

Swing Canopy

"The canopy fit perfectly.
Shipping was great.
very satisfied
"

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Verified
5/5

2019-03-27

Good quality product

"Tough material, well made. Pricey. You get what you pay for."

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Verified
5/5

2019-03-27

Correct replacement and fast turnaround

"Bought an canopy umbrella several springs ago from Lowes and needed a replacement. After trying several internet sites I came across Garden Winds, apparently the cloth base was the give-away. I received the replacement and replaced the old umbrella immediately. I have had no issues yet, the umbrella fit very well. No instructions in the box, but after taking the old umbrella off, directions were unnecessary. Extremely happy, ready for pool season. "

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Verified
4/5

2019-03-27

Not exact but close

"Wish you had an exact replacement for Omari Trail (Walmart) 10x10 canopy. Fit is pretty good but needs corner Velcro in my opinion. "

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Verified
5/5

2019-03-26

"Buying was easy, prompt delivery, the only problem was no hooks for the screens! I had to get shower curtain hooks to hang them!"


Verified
5/5

2019-03-26

Great experience with your company

"Great way to order a replacement umbrella for you pool very good service thanks"

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Verified
5/5

2019-03-26

south Hampton canopy

"I was replacing a canopy for the South Hampton gazebo. I was not sure about the correct way to identify the right canopy. Everyone was very helpful and I managed to find the correct info to order the right canopy. Everyone was very patient with my many questions. The canopy looks awesome and has given our entire backyard a fresh look for the coming days of summer. Thanks so much. Ps I tore a small corner but was able to get the canopy on despite the small tear The tear is in the corner pocket of the last corner while putting on the canopy. My fault and I will sew it. "

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Verified
2/5

2019-03-26

No other option

"Well I wished when they say they have product, that you actually don’t have to wait months to get it ;( when they say sale that all product is included:( doesn’t say anything on the email about only certain products!"


Verified
5/5

2019-03-26

Slate Grey Canopy Replacement

"I went to the website, ordered by size & color. It arrived within one week.
I am hoping it fits and looks as awesome as it did on the website when I put
it on. Still a little to chilly with a chance of snow here in Rhode Island.
"


Verified
3/5

2019-03-26

Replacement swing cushions!

"Ordered on March 11 ! Still waiting for delivery!!!"


Verified
5/5

2019-03-26

FIRST RATE CUSTOMER SERVICE

"I was unsure after three previous purchases How they would handle a lost shipment of my last order THEY ARE FIRST RATE CLASS ACT replaced the lost swing awning I am impressed so I published their company link on our community website and stated they are the BEST There are 850 resident in a dell webb community here and all have this companies products in their yard in some way shape or form these people Know customer service /"

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Verified
1/5

2019-03-25

returns

"After receiving the replacement swing seat and comparing it to the one we have it was 5 inches short on the back of the seat cover. I went to return it and the postage was almost $55.00 dollars. This is ridiculous and it is not worth returning as it would be almost half of the price I paid so I will not be purchasing anything from Garden Winds until their return policy includes the shipping."

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Verified
2/5

2019-03-25

3 weeks and have not heard a thing

"3 week and have not heard a thing from garden winds"


Verified
5/5

2019-03-25

great service

"They provided timely service, and package came as expected. thanks"

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