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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.06/5
Return/Replacement policy:
3.96/5

Verified
5/5

2019-03-29

Keeping My 12 Year Old Swing Alive

"Another Great Experience with Garden Winds. My Swing looks new again"


Verified
5/5

2019-03-29

Replacement Canopy for Arrow Gazebo - Model: LCM554B-RS

"Came on time and was exactly as described."


Verified
5/5

2019-03-28

Great Customer Service & Responsive Team

"The first three-(3) canopies I ordered, were the incorrect canopies for my frames. We had to wait three weeks from the time we received this initial shipment and when we could attempt to install the wrong canopies due to inclement weather each weekend. Once we attempted to install the first canopy, it became obvious that "I" had ordered the wrong canopies for my frames. Even though it was over 30-days from my initial order, the Garden Winds (GW) customer service staff was extremely helpful and very accommodating. Once I supplied them with a picture of my frames, they quickly determined the correct canopies that I needed. GW accepted back and credited my first order and I was able to order the recommended canopies. I installed the replacement/recommended canopies within a couple of days of receiving them and they fit like a glove with superior quality. This is the second time I've purchased canopies from GW over about 4-years and I have nothing but high praise and appreciation for their dedication to quality products and superior customer service! I'm a fan for life!"

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Verified
5/5

2019-03-28

The product works great.

"I ordered a replacement canopy for my grill canopy. I use my gril year round and the canopy works great."

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Verified
5/5

2019-03-28

Great service!!!

"Your service is quick and thorough. "

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Verified
5/5

2019-03-28

High Quality & Quick!

"Shipping was almost immediate! Well done!"


Verified
4/5

2019-03-28

Good and timely service.

"The ordering process was fairly easy. I do, however, think the price of this item could be lower. I've had to order a new canopy every year, but that is because a tree partially overhangs my canopy. My major complaint with the canopy is "poor drainage". When it rains the water tends to pool at the bottom edges of the canopy. I have finally purchased a grommet press and install additional grommets along the bottom edges of the canopy."

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Verified
4/5

2019-03-28

Canopy purchase

"Could have been better if order confirmation delay was explained. Resolved by calling."


Verified
4/5

2019-03-28

great quality

"shipped quick perfect neutral tan color would buy from them again"

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Verified
1/5

2019-03-28

Worst customer service ever

"Sent me a swing canopy that would not fit"

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Verified
5/5

2019-03-28

Outstanding site and cover

"Site is well layed out, good prices and fast delivery."

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Verified
4/5

2019-03-28

Swing awning

"Web site easy to use and it was what we wanted. It also fits perfect. Thanks"

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Verified
5/5

2019-03-28

Fit great went up easy!

"☀️☀️☀️☀️☀️ went up easy and looks good!"


Verified
5/5

2019-03-27

Excellent

"Excellent customer service. I recently purchased a home and there was a Gazebo Canopy left behind. It was torn and time for a new one. I found the tag and contacted Garden Winds to help me. They were able to offer me the correct sized canopy and were extremely informative.

Thank you,
"


Verified
5/5

2019-03-27

Loved it

"Had what I needed and got it ina few days"