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Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-05-10

well covered

"Perfect fit again........................"

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Verified
5/5

2023-05-10

Excellent customer assistance!

"Excellent customer assistance and communications. Garden Winds located the correct replacement canopy for our old unmarked gazebo in a flash! Shipping was fast and free. Gazebo looks brand new with new canopy and paint! Couldn’t be more pleased. Thank you, Garden Winds! "

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Verified
3/5

2023-05-10

Still waiting to receive product

"Since I was asked to review my experience, I will give a three star rating because I have not actually received the product yet. When ordered, I knew the product was on back order until July so that is not a disappointment. Just can't give a full review on something I haven't received, seen or touched."


Verified
5/5

2023-05-10

Great product and fast shipping

"Great product and fast shipping"

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Verified
2/5

2023-05-09

This canopy is not the right sz .It supposed to be 16ft 8in. ×8ft×7in. And it's only16ft ×8 ft. So It's not the right sz

"You sent me the wrong sz.So if you would like to send me the right sz.that would be the right thing to do.Right sz...200×103....witch is 16ft×8in......8ft.×7in.......Try to resolve this problem"

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Verified
5/5

2023-05-09

Great canopy

"I ordered it online for my replacement canopy for my patio. Send a picture of what my framing look like and in matter of minutes got an answer that they had one to replace my blown up one by the wind. Ordered it and in a week it came and fits my framing perfectly. First time ordering one and once we figured out how to put it on it fits beautifully will order my next one from there great service."

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Verified
2/5

2023-05-09

Too small

"Even though the replacement top was made well it was too small for the frame. I had to make the frame smaller to accept the replacement cover. "

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Verified
5/5

2023-05-09

Wonderful Experience

"I sent a text on a Saturday morning, they responded with one hour asked for some pics, which I sent right away, minutes later they responded they had my canopy in stock. Two days later on Monday, I put in the order, and hour later it had been shipped. Two days later it was delivered and installed. Very efficient, friendly, and timely everything was perfect. Over the last week we had horrible wind storms and the canopy performed wonderful.

No complaints here, would purchase again and reccomend to anyone needing their services

Bev Williamson

"

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Verified
5/5

2023-05-09

Nailed it !

"Didn’t know the name or make of our gazebo. Sent a pic & they nailed it. Thanx so much."

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Verified
5/5

2023-05-08

Knowledgeable, kind and efficient

"Loved working with them."

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Verified
5/5

2023-05-08

Excellent easy to select correct model

"Haven’t opened it yet but ordering and delivery were great"

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Verified
5/5

2023-05-08

"It was great the lady was very helpful. But you need instructions took a while to figure it out."

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Verified
5/5

2023-05-08

New top for my gazebo.

"Third time I’ve comeback to Garden Winds for a replacement cover for my Ocean State gazebo!
Thank you
"

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Verified
1/5

2023-05-08

HORRIBLE TOP AND HORRIBLE EXPERIENCE

"WORST EXPERIENCE EVER! HAVE BEEN BUYING FROM GARDEN FOR YEARS AND YEARS. THIS TOP IS AWFUL! DOESN'T FIT AND LOOKS LIKE HELL ON MY GAZEBO. SO DISAPPOINTED IN GARDEN WINDS!!"

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Verified
5/5

2023-05-08

Quick delivery

"The delivery was very fast. The thick denier pergola cover is very nice. However, the weep holes are a little annoying when it's raining."

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