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Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-05-14

new canopy

"Like getting a new gazebo. Shipped quickly and fit like a glove on our almost ten year old frame."

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Verified
5/5

2023-05-14

Product as Described

"The product ordered was exactly as described and what I needed. Shipping was very quick. Only down side is that it was quite pricey, but it was the only place available to purchase from. "

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Verified
5/5

2023-05-14

Fast, Efficient, Good Price, Great Quality & Fits properly

"Fast, Efficient, Good Price, Great Quality & Fits properly "

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Verified
5/5

2023-05-14

Good way to get a few more seasons out of the pergola

"Cover and weight rods were a good match to the original set. Product came as suggested at the time of purchase. "


Verified
5/5

2023-05-14

Umbrella

"We weren’t sure if it was going to fit but once we got it it was perfect and easy to put on. Great product!"

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Verified
5/5

2023-05-14

Perfect fit

"These are wonderful canopy covers and they fit perfectly. You guys are the only place we can find the covers. I do wish you offered this one in some different colors but we can deal with the tan color. Thanks again "

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Verified
4/5

2023-05-14

Canopy

"It was good. Easy to complete "

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Verified
5/5

2023-05-14

Not adding to a landfill.

"Purchasing the offset umbrella replacement was easy and a perfect fit. Not as heavy as original but not adding a good frame to a landfill either.




"

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Verified
5/5

2023-05-14

Great service

"Ease of ordering, delivered on time."


Verified
5/5

2016-05-16

Fast delivery

"Ordered on Saturday , received on Wednesday . Fit great surprised at how quck delivery was. Would order again!"


Verified
5/5

2023-05-14

Replacement canopy

"I was able to match part numbers for my replacement canopy with Garden Winds and the replacement canopy was a perfect fit. Materials were high-quality, stitching and sewing were great, and the installation was easy because of the great fit. Maybe I should order another canopy for the future, except the canopy will probably last longer than me."

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Verified
1/5

2023-05-14

Cannot cancel a pending order

"Cannot cancel an order once it is placed. When you click cancel it takes you to a blank screen. "

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Verified
5/5

2023-05-13

Great Canopy Cover

"Replacement canopy fit perfectly and delivery was very quick. Quality is very good. "

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Verified
5/5

2023-05-13

Canopy

"Looks good and fits perfect "

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Verified
2/5

2023-05-13

Complicated process

"I sent a picture of the frame and information per instruction. I received the wrong item. Now I am being asked to provide precise information about the frame style, number & name. I don't have this information which is why I came to this company in the 1st place. Now i have a box that I need to ship back at my own expense. Totally bummed."