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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
4/5

2018-10-04

Very good AGAIN

"Second purchase and pleased again, speedy service a bonus. "


Verified
5/5

2018-10-03

Awning order.

"Very helpful and friendly. I received the correct replacement awning for my gazebo. "


Verified
5/5

2018-10-03

As ordered

"I ordered the products and they were expeditiously delivered in great condition."


Verified
3/5

2018-10-03

Complicated

"I felt like I got the run-around. They insisted on a model number; since I did not have one I had to send a picture which did not help either. I finally just went to their site and ordered a 10x10 generic canopy. It was all just frustrating!!"


Verified
5/5

2018-10-03

.

"Easy to select the right replacement quick shipping arrived as expected."


Verified
5/5

2018-10-02

Best company ever

"They identified my gazebo by a picture
Recommended the top which was the right one
Fit like a glove
"


Verified
5/5

2018-10-02

Superior Customer Service and Product

"I needed a replacement canopy for a frame left by the previous owner of my new house. I unfortunately ordered the wrong style and Garden Winds was very prompt when I contacted them to confirm my fear. When I ordered the correct style, they processed my order immediately and I received the product within a few days. The wrong style was returned, and I received my credit within a few days with no hassle. I love the new canopy. It fits well and is made of strong, well made material. I love the new living space in our backyard."


Verified
5/5

2018-10-02

Instock - Great Price - Perfect Fit

"Ordered on line - website is clear and concise. Delivery was fast! Product fits perfectly!"


Verified
5/5

2018-10-02

Fast delivery

"Correct product delivered fast."


Verified
2/5

2018-10-02

didn't fit

"Netting too short. Top of the gazebo didn't fit either"


Verified
5/5

2018-10-01

Fast delivery. Good product.

"Fast delivery. Product fits canopy frame snugly. "


Verified
1/5

2018-09-29

Never had any answer fro them ?? If it is out or on the way ?? Thi is the first I had any response form you.

"Called will send in spring so what do I do reorder or what ???This is Sept Spring is when for you ??? "

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Verified
5/5

2018-09-28

Perfect Replacement Canopy

"I was afraid that I would not be able to find a replacement canopy for my patio cover until I found Garden Winds on the internet. The replacement canopy I received was a perfect fit for my patio cover, was packaged well, and arrived relatively fast. "


Verified
5/5

2018-09-28

On an island.

" This is the third canopy from Garden Wind. Living on a island takes weeks by mail. I received this item in a couple of days."


Verified
5/5

2018-09-27

Late

"Fit perfectly east to install ordered 12 Sep 18 two day air received 17 Sep 18"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges