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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
1/5

2018-07-25

Do not purchase from this seller.

"I was looking for a replacement canopy for my gazebo and found the exact one I needed on the website. The website stated the next order shipment date would be the end of April- perfect, just in time for spring and summer! I called at the end of April and the company said that it would now be in June 30th. Not a big deal missing spring because I would have it in time for the summer at least. I called the end of June and they shared it would be July 30th. It is now the end of July and I called- the shipment is postponed until the end of August. Maybe I'll get it in time for winter? Do not order from this website- their information about shipment is not correct, and the only thing that happens when you call is they offer to just cancel the order for you. "

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Verified
5/5

2018-07-25

fast

"Arrived one day after ordering. Fits great."


Verified
5/5

2018-07-25

Excellent customer service

"Staff were able to assist me in purchasing a replacement canopy for my Gazebo when there was no label or model number on my old one. I sent pictures of the Gazebo frame with dimensions and they were able to suggest the correct model."


Verified
2/5

2018-07-25

Canopy Cover

"The material does not match in color with the Privacy Cover. More perplexing is the Gromet holes all around the cover. They are positioned above the living space of the Gazebo. With the Privacy curtains or Mosquito Netting closed and while raining, the rain drips down “INSIDE” the Gazebo and drenches people and furniture. WHY??? This feature was not on the original cover or the previous replacement. "


Verified
5/5

2018-07-25

Just what I needed.

"Was what I needed, fast shipping."


Verified
4/5

2018-07-25

canopy

"The canopy was very good but it did not quite fit just right. Had to do a few modifications to get it to fit."

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Verified
5/5

2018-07-25

good

"include pole attachment as well

"


Verified
2/5

2018-07-25

Low quality of product

"Delivery was fast but the cover itself is not water resistant. As for a outside gazebo cover it should not allow soft rain to go through it"


Verified
5/5

2018-07-25

Swing from Lowes canopy

"Ordered a canopy top for a swing I bought at Lowes. Matched the model number and info with the website info and fits nice. Color could have been a lot darker to match swing but didn't have a choice. Only had beige. Other than that it fits. Glad someone is making these!"


Verified
2/5

2018-07-25

Cheap ****

"Your curtains were pretty good quality but the sewn on elastic tie straps are cheap crap. After 4 days and one windy day they are all stretched out and stitching is coming loose. **** product!"


Verified
5/5

2018-07-25

Happy customer!

"Our order arrived right on time and the quality was great!"


Verified
4/5

2018-07-24

The Far Pavillon

"I was researching for a replacement top for my gazebo and also a mesh net wrapping to surround my gazebo. The staff was very patient with my questions and was able to help me. However, I would like to have received directions with the products I ordered so the setup would have been easier. I think I put the mesh netting inside out! I wonder if this makes a difference in the tight fit?
"

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Verified
4/5

2018-07-24

Super fast delivery

"I placed my order one day prior to a weekend and my new canopy arrived on the Monday. Super fast service. The new canopy is still not in use but from what I can see the quality is excellent and should last for several years."


Verified
2/5

2018-07-24

Umbrella canopy.

"Package arrived on time, unfortunately the canopy didn’t fit our offset umbrella."


Verified
3/5

2018-07-24

I am someone satisfied

"when I first put it up it fit perfectly but within a couple days it is stretched in his now floppy. In the first rain the grommets were located in the wrong spot and pooled a huge amount of water before they started daining. I had to install grommets in the proper location. The water stretched it even more so now it is really floppy. "