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Product & services pricing
3.84/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.56/5
Customer service:
3.99/5
Return/Replacement policy:
4.01/5

Verified
5/5

2023-04-16

Time saver

"Very quick response to text. Asked for a couple of photos and picked a winner. Perfect fit. "

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Verified
5/5

2023-04-16

Canopy Cover Online Order

"Easy to navigate website, great selection of products, and excellent prices. Fast shipping. Canopy was very good quality but, unfortunately, I ordered the wrong size."

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Verified
3/5

2023-04-16

Canopy doesn’t fit

"I purchased the large size canopy for my porch swing but can only get it over three corners. Too tight to fit over fourth corner. "


Verified
5/5

2023-04-16

Got it right the first time

"Sent us a replacement cover and it fit"

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Verified
5/5

2023-04-15

Best customer service ever!

"They were so helpful in purchasing a replacement canopy. I didn’t know the model number. Just by sending them a photo of the frame, they canceled the one I ordered because it wouldn’t fit. Instead the helped me order the correct canopy. It was a perfect fit with minimal effort. Thank you all!"

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Verified
5/5

2023-04-15

Happy wife happy life

"The house we just bought came with the whole set up canopy and all, sadly to say the canopy was rip so my wife wanted a new one. I took a picture of our canopy and emailed it to Garden Winds just like they stated. They knew exactly what canopy we need it.
I ordered it and within 6 days it was delivered.
Thank you Garden Winds you were on point !!!!
Again happy wife happy life
Customer for life
"

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Verified
5/5

2023-04-15

Swing

"Great customer service, products"

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Verified
5/5

2023-04-15

Perfect fit

"Good quality replacement canopy top for my canopy purchased from Big Lots! "

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Verified
5/5

2023-04-15

The place to order your replacement canopies

"Unfortunately The canopy didn't fit & had to return but great customer service in doing so."

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Verified
5/5

2023-04-14

Wonderful selection and service

"I was very happy that Garden Winds had a replacement top for our gazebo. I had been looking for years and they were the only ones that carried it . They shipped it quickly and just as described. "

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Verified
5/5

2023-04-14

Gazebo cover

"It’s always good, never have problems. "


Verified
5/5

2023-04-14

Very good products

"Very satisfied with service and products"

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Verified
1/5

2023-04-14

Poor Customer service

"Last June I ordered a replacement canopy, my 4th with this company.
I just opened the package last week to install the canopy, unfortunately I recieved only 1 part of my replacement Canopy. After sending requested photos and a few phone calls, I was offered a 50% discount to re-order another canopy. Garden winds has lost a loyal customer.
"


Verified
5/5

2023-04-14

Gazebo canopy

"excellent transaction/fast ship"


Verified
5/5

2023-04-14

Helpful

"They found the right awning to fit our frame and got it to us in Canada quickly! "

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