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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-04-22

So happy

"Gazebo replacement top was easy to identify on website. Arrived quickly, fit perfectly and made of more durable fabric than original "


Verified
2/5

2018-04-21

Not really impressed

"The canopy does not have the Dura pockets that it said fits really loose."


Verified
5/5

2018-04-21

Great Product

"Customer service rep was very helpful with ensuring I was purchasing the correct replacement canopy and advising of time of delivery. I received my canopy on time and it fit perfectly!"


Verified
5/5

2018-04-21

Always happy after 6 years if ordering

"Easy ordering. Fast shipping. "


Verified
4/5

2018-04-21

Satisfied

"I receive my staff before was expected "


Verified
5/5

2018-04-21

Nicely made cover

"cover fits like original, as advertised for this Home Depot sold product. color is not original, as their description states, but is a pleasant color and created no worries."


Verified
5/5

2018-04-20

Garden Winds - One of my very best online experiences.

"I am so grateful to Garden Winds. Found a 3 person Gazebo Swing cushion that *nobody* else carried that was priced very well, shipped quickly with their standard shipping, is of excellent quality and fit just as perfectly as the original cushion. 5 STARS on every aspect our transaction. Absolutely would recommend this company. Thank you!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2018-04-20

The website didn’t mention backorder

"We assumed we would receive our product within a month of the order. We called to verify a delivery date after receiving this survey, and it another month out at best. We will seek a refund most likely. "


Verified
3/5

2018-04-20

Replacement screen

"Advertised as original however the merchandise was of lesser quality than the original "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-20

REPLACEMENT CUSHIONS

"IT WAS GREAT AND VERY FAST. THE ONLY THING I WISH IS THAT THE COLOR OF THE CUSHIONS WERE MORE LIKE THE ORIGINAL. "


Verified
5/5

2018-04-20

Old Gazbo new life

"Fit perfect looks just like new again"


Verified
5/5

2018-04-20

Patio Swing Canopy

"Fast service. Great quality item. "


Verified
5/5

2018-04-20

5 Star Customer Service

"Love the "text a photo" function! "


Verified
5/5

2018-04-20

Great product

"Lightning fast delivery. Great product. Only wish these would last (endure) longer, as our last two replacement canopies for our gazeebo have averaged only two years."


Verified
5/5

2018-04-20

Great online experiencde

"I ordered replacement cushions for patio furniture and they were of excellent quality and workmanship. Very satisfied!"