ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-04-14

Prompt service

"Almost as quickly as I placed my order to come via conventional shipping, it arrived--and arrived in time for our party! When I had taken out the stored patio structure cover from last year, it wasn't in good shape, hence the need for a quick replacement. Thanks, Garden Winds! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2018-04-14

"My canopy price was good. But my 1st choice was not available on the date they said it would be available. I brought my 2nd choice. I was disappointed. .It's not the color l wanted. But it's better than no canopy at all. Who wants to wait 3 months into the summer heat to get a canopy for their gazebo. "


Verified
5/5

2018-04-14

Sunnydays

"Great site! Got my gazebo replacement canopy that was out of stock 2 weeks earlier and finally choices of colors in the 350 RIPLOCK. Hoping to see the 500 RIPLOCK with a color choice instead of boring old beige. Maybe with enough requests you could get the privacy curtains in a matching color. Only time will tell how long this top will last. I’ll certainly post how long it lasted when I have to replace this one. "


Verified
5/5

2018-04-13

2nd time purchaser

"product fit my frame and was as advertised"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-04-13

Good service & quality

"Faster than anticipated. Would definitely reorder again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2018-04-13

Gazebo

"Clip straps came apart early. Thought they should last longer"


Verified
5/5

2018-04-13

great product

"The material looks a lot stronger than the one I bought last year. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-04-13

Great product!

"Great product! Fit great. Really happy . Thank you very much. AWESOME service as well. "


Verified
5/5

2018-04-13

New Canopy

"As always, ordering was easy,your service was great & delivery was timely. My only complaint is that one the delivery date, the package was not on the truck. The driver said it would be delivered the next day. It was...but it was also pouring down rain and they left it on our front porch without a bag or any plastic covering. Luckily for us, your company packaged the canopy in a secured plastic bay. When the outer cardboard (soaked) peeled off, your product was fine. UPS did you a disservice.

We look forward to ordering from your company again.

Best regards,

Beth Crist
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2018-04-13

Ordered wrong size

"I needed a 11 ft with zipper not 10 ft without zipper. Sent back but haven’t received a refund yet. Didn’t see on your website the one I needed."


Verified
1/5

2018-04-13

I had to pay for return shipping

"Will not buy from them again. I’ll spend my money with a company that offers free return shipping labels."


Verified
5/5

2018-04-12

Easy Ordering & Easy Installation

"This is my 3rd replacement awning. Very easy installation. This time I ordered the tear resistant model. I wish they would make them out of sunbrella fabric, so that I wouldn't have to replace them every year."


Verified
5/5

2018-04-12

BBQ cover

"Great experience. Product seems to be sturdy as they said it would be. "


Verified
5/5

2018-04-12

new canopy

"Picked the canopy from a picture and is exact fit , fast delivery quality product at a good price."


Verified
5/5

2018-04-12

Excellent replacement canopy for our Gazebo

"Garden winds is the only cabopy remanufacturer I could find for our South Hampton Gazebo. It arrived faster than expected. Shipping communications were fantastic. Setting it up was a breeze. It was a real treat not worrying about ripping the corners while putting it on. I can tell right away it is way sturdier than the original. Being a lighter colour it feels more open light and airy. We are very happy and will certainly order again should the structure out live the canopy cover "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service