"Took time to find canap to replace old one. Awesome experience "
"I am still waiting to be notified that it has been shipped."
"The site was very user friendly
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"Canopy arrived promptly and I am pleased with the quality. However it does not fit my frame and I need to return. I have enclosed a photo of the frame and hope that you have the proper canopy in stock.
Doug Rowan"
"I have been waiting for 2 months and have not received product yet."
"Good communications, quick shipping, the perfect size and fits nicely."
"Fits well and looks great now if Spring would come and stay so I can enjoy being outside. Quality and durability is seen in material. Money well spent. Arrived quickly and shipping details was an added PLUS. Thank you for providing a beautiful canopy for continued peace at my staycation home."
"No response to "Contact Us" messages - three messages sent with no response at all. Canopy did NOT fit the gazebo as advertised. Many little holes in the seams. And two pockets ripped on initial install. The only reason I chose to keep the canopies is because there is literally NO where else to purchase it. One return is pending now. I wonder how long the refund will take???"
"I recently found myself in need of a replacement canopy for my Home Depot gazebo. I had previously bought a replacement canopy from Home Depot (Hampton Bay brand) but it was not reinforced and didn't last very long. I not only asked around, but searched on the Internet as well and it soon became apparent that Garden Winds was the place to go. I found exactly what I needed almost immediately and found that it was even available in 6 different colors and it was on sale when I ordered it! Shipping (via UPS) was reasonable and FAST! I installed the canopy the day it arrived and I was VERY pleased with the quality and look and it fit PERFECTLY! I would recommend Garden Winds to anyone in need of a replacement canopy. Don't think twice about it. You won't be disappointed."
"Product is acceptable, it is not easy to get the correct size... I ordered to small. The company does not refund period... but I needed an exchange anyway.
They do not refund any of the shipping cost, and charge for their return label . Customer service was marginal, and I will most likely not buy from them again."
"I had ordered a replacement canopy cover, and within 24 hours of me ordering , it was sitting on my doorstep.
The online ordering was easy and offered choices that I was unaware were available, cost was reasonable. I live just outside Edmonton Alberta Canada, and shipping warehouse is in California. I was able to track every step of the shipping, and couldn't believe it when it showed up on my doorstep a mere 24 hours later.
Very impressive "
"Replacement cushion came faster than expected and fit perfectly. So happy with this company. Would definitely buy again!"
" No instructions, it would have been helpful.
Customer service was able to identify correct replacement cushion with the pictures I sent."
"Excellent quick service. I would have appreciated more information on the color of the product"
"I can't believe how fast we receive our order, but then I should expect it by now.
This is our third purchase from Garden Winds. They are amazingly consistent. This is the kind of company that sets the bar so high for every other company to reach. "