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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-04-08

"could not have been better. Finally a company that believes in service and willing to go out of their way to satisfy whatever the need is. "

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Verified
4/5

2018-04-08

Three person swing cushion

"I have been looking for a replacement cushion for my swing. This one is very good quality and arrived quickly. Very satisfied "


Verified
5/5

2018-04-07

Rapid Response

"My order was handled very expeditiously."


Verified
4/5

2018-04-07

Garden Winds replacement canopy.

"The website for requesting the replacement canopy is easy to maneuver. Canopy arrived on a timely basis.
I have two issues with the canopy as follows:
1) In my opinion it needs more tabs to secure and hold it taunt to the roofing frame so as to prevent rain water from settling in pools on the canopy. I did attach several tabs in order to prevent this from reoccurring.
2) The canopy should be made waterproof by the manufacturer. I also read an article that suggests that the canopy be washed with a solution of bleach and water a couple of times to prevent algae from forming on the underside. This means removing, cleaning and replacing the canopy through out the summertime to extend the life of the canopy.
Green algae formed on my first canopy. Canopy only lasted approximately three years.
I would recommend the gazebo as It is sturdy and shows very little wear against the elements. However, the canopy needs some improvement
"


Verified
4/5

2018-04-07

Replacement canopy

"So far I haven’t used it yet waiting for it too get warm in Michigan "


Verified
2/5

2018-04-07

Order for Gazebo cover

"A 2 month wait for a gazebo cover not acceptable. Went to Amazon."


Verified
4/5

2018-04-07

Excellent service

"We are in Alberta Canada and we received our order within a few days. I was expecting it to take much longer to come in so we ordered early in the season. It is April and still too early to install the canopy, but the customer service was excellent. We will have to wait for a month or so before we can do the install,but the products look good and should perform well...time will tell."


Verified
5/5

2018-04-07

new swing canopy

"Excellent service and very fast.arrived in 2 days.excellent quality product"

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Verified
4/5

2018-04-07

Fairly happy

"Just got new cover , not up yet"


Verified
5/5

2018-04-07

Great

"The ordering was easy and the delivery was very fast. The service was great. "


Verified
5/5

2018-04-07

Canopy replacement product

"Product as described , good price and prompt delivery!"

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Verified
2/5

2018-04-06

Service good, product way over price for what you get.

"The service was good but the product was not, it was not canvas, just like a tarp, plastic or nylon, the grommets fell off right away and I had to glue them back on, for $200 Canadian, it was not worth it."


Verified
5/5

2018-04-06

Very helpful customer Service!

"Most helpful telling me the size I needed based on previous order!"

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Verified
5/5

2018-04-06

"Quality products, reasonable prices and fast shipping!"


Verified
5/5

2018-04-06

Great service!

"Amazing to still find the canopy to fit "