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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
4/5

2018-04-09

3rd time.

"I have ordered products from Garden Wind 3 times. Every time has been easy to do and the products have actually fit better than the originals. A little pricey, but I just watch for one of their good sales when I'm in need of gazebo replacements."


Verified
5/5

2018-04-09

Great company

"As always, an excellent product and excellent customer service. We've delt with garden winds in the past and will continue to do so in the future."


Verified
5/5

2018-04-08

Excellent

"Excellent product. Received on time"


Verified
5/5

2018-04-08

Yes

"Yes please let us get to you and you have to come back home soon "

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Verified
5/5

2018-04-08

Excellent customer service

"I wasn't sure which canopy I needed but I took a picture of the frame and sent in a picture and they replied within a couple hours and it fits perfectly. "


Verified
3/5

2018-04-08

Doesn't last

"This'll be the third one that I've purchased in the past five or six years. They simply don't last. Other than that the shopping experience is good"


Verified
5/5

2018-04-08

Very pleased

"Fast shipping! Great fit!"


Verified
5/5

2018-04-08

Quick and easy

"No problems the order came in quickly and was exactly what we ordered "

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Verified
5/5

2018-04-08

would recommend

"They had what I wanted at a good price. Product quality was superior to original. Shipped promptly"

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Verified
5/5

2018-04-08

Extremely Satisfied

"My husband and I don't usually order anything on line. We have received numerous emails re the availability of ordering covers for our gazebos. It was impossible to order replacement covers at local stores. It is amazing how much of a selection is available through Garden Winds. I first sent a text and I received an almost immediate reply. To make sure that I was ordering the right replacement, I was asked to send a picture. I decided to call and speak to someone to make sure I was ordering the correct replacement. I called two different times to replace two different covers. Each time that I spoke to someone, I was treated with their concern to assist me and with kindness. I even received an email with confirmation and description of my order. It was so easy to order and so nice to receive a confirmation. This is the only way I will replace any future needed covers.
Thank you Garden Winds!
"


Verified
5/5

2018-04-08

Great product, great service!

"I am a repeat customer and was able to take advantage of your recent sale pricing to order the rip-stop fabric. Looking forward to the added durability! "

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Verified
3/5

2018-04-08

Gazebo top

"I am waiting for an estimated arrival time. The top we ordered was on back order until April 4th, I have not received an update. Ordering online was quick and easy but I am waiting for communication. "


Verified
5/5

2018-04-08

Canopy

"Excellent experience, product was exactly like in description, fast delivery"


Verified
1/5

2018-04-08

canopy top replacement

"ordered and it was too small , ordered the right one but it still didn't fit. had to ship back at my expense. not too happy with service."


Verified
5/5

2018-04-08

Happy

"Your customer service gave me proper info on how to order, model number and shipping info or my gazebo replacement cover"